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Is that what advance auto part management would like to see? such actions? Would this imply good ethics standards between employees, clients, management and even the whole society? We are as clients expecting to see the normal ethics and a set of standards of behavior...
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2.1
#1101201
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i purchased a battery about a year or so ago. The post on the battery is coming out of the battery. Since we have quit a few in our area, I was calling around to find out, which location I bought it from. My receipt is completely faded and can't read it. The guy on the...
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Anonymous
Anonymous

Your battery warranty is good at any Advance store. You just need the receipt to prove that you are the original purchaser of that battery. If you do not have the receipt th...

1.3
I didn't like
  • Rude staff and warranty
#1100141
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I purchased two marine deep cycle batteries on the 18th of Aug 2017, a couple of weeks later they are both dead. These batteries were in installed in a 2008 RV as house batteries these replacements had a higher CGA and were of better quality then the previous ones...
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3.2
I liked
  • Customer service
I didn't like
  • Faulty product
#1098840
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Advance Auto Parts - Wrong parts

Advance Auto Parts
#1098758
1.0
Details
Made 5 trips in 1 day due to untrained staff selling me the wrong brakes.First front brakes then messed up the back brakes. Finally 5th trip a refund. STAY AWAY!!! from the MT. AIRY MD. store
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Diversity of Products or Services
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Advance Auto Parts - Fraudulent activity

Advance Auto Parts
#1090916
1.0
Details
I made an online purchase for the 20% discount. Thry took the money off my card and never gave me a discount. Then never sent the order to the storecause they said my laument was under review... i hate advance auto stop doung business with them. Biggest misstake ever.
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Advance Auto Parts - Bad for business

Advance Auto Parts
#1088700
2.3
Details
We walked in to advance Auto parts store#2111 yesterday we could see 2 guys putting up a display, we stood at the counter for at least 5 mins .No one said a word or came to wait on us. So we left really pissed we had drove from the other side of town just to go to that advance But never again we will always go to O'Reilly's from now on.
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Reliability
Staff
Turnaround Time
Value for money
Website

Advance Auto Parts - Pissed

Advance Auto Parts
#1087809
Bad employee knowledge. And services
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I was waiting to buy something and I over heard a manager talking to one of their parts driver telling him according to the tracker in the truck he was backing up to many times... Really! Then said something about going a couple miles over the speed limit!!! This is...
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Anonymous
Anonymous

My friend worked for Advance, yep worked!!! A car pulled in front of him and he hit the brakes. The next day he was reprimanded by his boss for severe braking. It appears th...

#1097816
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I have given up on Advance auto Parts at 477 Bypass 72 NW Greenwood SC 29649. I have walked out four times in the last two months leaving behind what I wanted to buy because no one would take my money. Everytime I go in there are 20 people waiting to be rung up and one...
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Anonymous
Anonymous

Yep same problem at the Advance stores in the Harrisburg Pa area. Only 1 person at counter. I asked the manager there one time when he was in and he was the person at the co...

I didn't like
  • Customer service
#1095294
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Advance Auto Parts - Wrong parts given to consumer and pricing
Advance Auto Parts - Wrong parts given to consumer and pricing
I do a small repair bussines and i generate customers for advance discount parts comp. I located and order parts from your company. And have the customer pick them up. So they can have a record as well as me.just recentley. At store 09275. They gave right part by wrong...
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2.5
Indian Harbour Beach, Florida
Product
#1093356
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The Commercial Manager; Mr. Dan is simply incompetent in the area of conducting a simply business transaction. But furthermore, he instead elected to mislead me with his deceptive ways as this is not an isolated case. As his team member recruited Dan to assist with...
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Anonymous
Anonymous

So if you brought the " wrong paper work " yet the employee is the *** ? So a simple fix you should have asked this Dan to look up your transaction history on your account to ...

3.0
I liked
  • Odering online
I didn't like
  • Employees with little experience
  • Customer service
  • Poorly trained manager dan he exposed bad behavior to new hire
#1090443
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We were driving through Crestview, fl going to a job site. We had an issue with our truck and needed parts. Advanced was basically the next lot over. We went in knowing what we needed but not positive what the name of the part was. The counter person was Tina. She was...
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Anonymous
Anonymous

Tina is most like just a counter person. Obviously!!! Advance does not pay well enough to employ mechanics and such since they are an all inclusive auto parts stores. If yo...

1.0
#1089808
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Bought a distributor module had to take it back 3 times ask for my money back could not get it then ask for another module ask them to take it out of the box they to test it then testing upon testing the module brand new before leaving store was bad so yes I am pissed...
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Anonymous
Anonymous

So you want your money back on a electronic part when the policy is " you can't return electronic parts " So you bought the part and had it replaced " Under warranty 3 times "...

1.0
#1086949
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#1 Went in 8/1/17to see if one could by a cap for the electrolyte reservoir on a battery. He told me I needed a new battery. I told him it starts fine now that I topped it off with distilled water. He told a 35 year veteran science teacher in a patronizing voice that...
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Anonymous
Anonymous

Agree, I think a veteran teacher who serviced their own vehicles for an extended period of time should realize that if you have to add water perhaps you may have a problem. M...

Anonymous
Anonymous

Well a science teacher should know that batteries made now don't need water added to them .

2.4
Easthampton, Massachusetts
I didn't like
  • Poor customer service
#1082197
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