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Bought a distributor module had to take it back 3 times ask for my money back could not get it then ask for another module ask them to take it out of the box they to test it then testing upon testing the module brand new before leaving store was bad so yes I am pissed...
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1.0
#1086949
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#1 Went in 8/1/17to see if one could by a cap for the electrolyte reservoir on a battery. He told me I needed a new battery. I told him it starts fine now that I topped it off with distilled water. He told a 35 year veteran science teacher in a patronizing voice that...
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Anonymous
Anonymous

Well a science teacher should know that batteries made now don't need water added to them .

2.4
Easthampton, Massachusetts
I didn't like
  • Poor customer service
#1082197
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WENT IN TO BUY A PRODUCT, WAS TOLD BY SNOWFLAKE COUNTER PUNK THAT I HAD ASK FOR THE ITEM HE SET ON THE COUNTER. I TOLD HIM THAT WAS NOT WHAT I ASKED FOR HE SAID IT WAS, I TOLD HIM HE NEEDED TO GET HIS SNOWFLAKE EARS CLEANED OUT, THEN I TOLD ALL WHERE THEY COULD GO. I...
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I didn't like
  • Staff a bunch of punks
#1081471
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Advance Auto Parts - Pissed

Advance Auto Parts
#1087809
Bad employee knowledge. And services
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Advance Auto Parts - Lazy customer service.

Advance Auto Parts
#1078271
1.0
went in at 545pm to get my alternator tested. the lady behind the counter told me there wasnt enough time. she was to close to closing. just cost them $200.00 i was going to spend on a new one if mine was bad.
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Advance Auto Parts - Worst place ever!!!!!!!

Advance Auto Parts
#1075205
1.0
The most rude unhelpful lazy employees i have ever seen. also was one of the most disatisfying experiences of my entire life.
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Advance Auto Parts - Fuel pump warrantys

Advance Auto Parts
#1071953
I purchased a fuel pump from advanced which was almost $400 and when it went out again i went to return it under the warrany and they threw a fit if they dont honor there warrantys then they shouldnt say lifetime warranty they finally replaced it but after i had called the corporate office and threw a fit with them it is a disgrace that they keep selling bad products and a huge inconvience
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Iwas shopping at your store at 77 Bloomfield ave Bloomfield Nj and i was next in line for service when all of a sudden a customer that had came in behind me jumped in front of me to be served by the cashier i had objected to him doing that and had told the cashier that...
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Anonymous
Anonymous

Why pick on the cashier. You're beef is with the person who jumped in front of you!!!! But I guess its best to pick on somebody smaller than you or a corporation so you coul...

Anonymous
Anonymous

If that's the most humiliating thing that's ever happened to you, I envy you.Toughen up, get over it, get a real life you'll be fine.I'm disappointed that someone from NJ is s...

4.0
#1080163
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At the Winter Haven, Florida store I ordered a brake light cover. They said it would take 3 days to come in. I'm from out of town and after a week in went in the store and no one could tell me where the part was. I asked for my money back so I could be on my way....
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1.0
#1079463
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i sent my wife to get gas cap for 2008 saturn she came home with cap not to fit IM ALL MOST CRIPPLED I WENT TO STORE 04406 I TOOK THE ONE OFF CAR . WENT IN MANAGER WAS BUSY . EMPLOYE NAME LOOKED ME. HE WAS WORKING ON COM. I ASKED TO HELP. HE SAID HE WAS BUSY. HE WENT...
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#1078540
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I think the title says it all. Also, other customers stating the same thing as far as refunds go. A.A.P. says its the bank and even have their csr give you a timestamp of when the bank supposedly accepted the return. They say on their end its 3-5 business days. Lies,...
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#1078429
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I was at an Advance Auto today in Harrisburg on Rte 22, the one beween the 2 banks, when I saw a customer berate an employee for not giving him a military discount. The clerk asked for his card and he gave the clerk his discharge papers and the clerk told him that he...
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Anonymous
Anonymous

Wow so glad I got out of the military when I did . These robots today make all veterans look BSD

5.0
I liked
  • Cool headed employees
I didn't like
  • Rude crass customers
#1075540
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I am restoring a 87 f150 and will be needing numerous parts to do so. with that said, here is my experience on july 4th and july 7th. I came into your tupelo south gloster store on the 4th and picked up an air idle valve. spoke to Kenneth W.(according to receipt) and...
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Anonymous
anonymous

Perhaps that is the reason you are an EX store manager. You can not make an exception to every rule!!!

Anonymous
Anonymous

Aww you don't like their policies so don't shop there

1.0
I didn't like
  • Customer service
  • Poorly trained associates
#1070771
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Advance Auto Parts - I was sold batteries over 2 years old
Advance Auto Parts - I was sold batteries over 2 years old
Advance Auto Parts - I was sold batteries over 2 years old
Advance Auto Parts - I was sold batteries over 2 years old
Advance Auto Parts - I was sold batteries over 2 years old
Advance Auto Parts - I was sold batteries over 2 years old
Advance Auto Parts - I was sold batteries over 2 years old
Advance Auto Parts - I was sold batteries over 2 years old
Advance Auto Parts - I was sold batteries over 2 years old
Advance Auto Parts - I was sold batteries over 2 years old
To Whom It May Concern, My name is Eric and I have a serious complaint about the service that I received at the Advance Auto Parts Store located in Homosassa Florida. I believe the store number is #92. I entered the store on September 8, 2016 and was interested in...
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Anonymous
Anonymous

Wow all that for a battery complaint ?

1.0
#1070071
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