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There have been many changes In the staff at the Advanced Auto, which I've traded with since you have been at the location at 2359 Charleston Hwy, Cayce, S.C. 29033 and the attitude of most of the employees is: "what are you bothering me for" - when you walk in they do...
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2.8
I liked
  • Convienence
I didn't like
  • Customer service
#1064669
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At store # 06767 4227 S. Salina St. Syracuse, NY 13205. I was denied my refund for loaner tools that I purchased the day before. The policy clearly states that I can return the tool for a full refund with in 90 days. The cashier was rude and would not honor the loaner...
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Anonymous
Anonymous

You did not state how you paid for the item. If you paid by card or cash then they have to honor the payback. IF you paid by check then they have to wait till it clears and ...

2.6
#1063405
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After a 13hour shift, i went to the Advanced auto part store in Meriden,Ct (E.Main st) for a part, asked for help, was told i needed the year of the vehicle which was not present. I told the clerk "i was going to run and check the vehicles info. Upon returning no more...
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Anonymous
Anonymous

Let me get this straight. First you did not or maybe still don't know what year vehicle you have. You did not observe the hours on the sign at the store for opening and clos...

Anonymous
Anonymous

You went to an auto parts store to purchase a part for car whose year you didn't know ?

1.7
#1062903
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Advance Auto Parts - Bad battery

Advance Auto Parts
#1064211
Not battery alternator will not return
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Advance Auto Parts - Was hung up on twice

Advance Auto Parts
#1064210
Trying to find out information about competitive prices with other stores I get operator say hello then disconnected
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Advance Auto Parts - Didn't get to speek with anybody

Advance Auto Parts
#1063610
1.0
I bought an alternator at the advance auto in Ephrata PA for my BMW on 6/17/2017 and they sold me a defected one so I took it back and they gave me another one without warenty this time
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Advance Auto Parts - The worst

Advance Auto Parts
#1062624
1.8
This place in Stamford ct is the worst place ever the manager is name Ryan that guy thinks the he is the most important person in the entire world no education at all those guys who work there are the slowest thing on the planet please please please don't go there go auto zone at least They work beat fast
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While waiting in line while the guy yacked on the phone, he finally hung up. Then he said something abut not having money in register. He told me that I needed to go the other register. There was a man and woman behind me and he proceeded with their purchase,, while I...
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#1060637
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For the last six to eight months, the Clearwater Florida Advanced auto management has managed to do nothing but screw this store up over and over and over by doing the exact opposite actions that any normal leader with a fraction of a brain stem would do. When you...
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Anonymous
No moe advance for me

Typical management at Advance. I worked 3 stores as a commercial parts pro and they are all the same. Good workers are not recognized but frowned upon. Unless you are a lac...

2.9
#1058766
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I needed a dependable battery that day, Saturday, 5/27/2017. The Store Manager would not honor their warranty due to it being a 'cold crank'. They wanted me to buy a new battery & charge the old battery and take it back again so they could determine if the battery or a...
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#1054076
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Twice I was told by two different mechanics what I needed to get from this store, I called in advance and was told, yes we do that, only to get there and the same man told me we do not do that, I went next door to another auto parts store and was greeted with a smile...
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Anonymous
Anonymous

Why do you expect us to change your headlight or anything elseWe are a PARTS store not a shopPeople like you *** me offYour too cheap to take your vehicle to a shop where they...

Anonymous
Agreed

No way would I expect a parts store to install anything. I go there to save money on parts to install myself.

1.0
#1053776
Reply to reviews
Every time I go to this location and there are no customers in the store I still have to wait to get waited on, they don't acknowledge you when your standing right in front of them and they talk among themselves like your not there. One time I had to wait well the...
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Anonymous
Anonymous

Little do you know we are not required to have automotive knowledge We are expected to just pull parts that you needWant a mechanic? Take it to a shop and PAY for the advice y...

1.9
I didn't like
  • Help
#1049235
Reply to reviews
Went in local Advance Auto #8330, looking for a particular item on May 16,2017. Padded clamps for fuel line. Did not find any, and was not asked if I needed help after 10 minutes of looking. Found hanger tape in exhaust area that I thought could be used. Two bags...
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Anonymous
Anonymous

Her let me cry a tearToo bad you can't cough up eight bucks for your partWhat a shame

1.0
I didn't like
  • Poorly trained associates
  • Lack of customer service on this store
#1048103
Reply to reviews
WHY is it ANY other retailer when you use a DEBIT CARD.... If you have return w a receipt you get cash back immediately??? Not Advanced AUTO Parts!!! They tell you they have to put it back on the Card and they take your money immediately when purchased but their REFUND...
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Anonymous
Anonymous

Not the stores faultHow long it takes to get money back in your account is up to your bankNot the store

Anonymous
GM

I can tell you as a current GM, that it is the policy to refund cash when you use your debit with PIN entered. If you choose to bypass the PIN, the transaction is considered ...

2.1
#1043634
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