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Every time I go to this location and there are no customers in the store I still have to wait to get waited on, they don't acknowledge you when your standing right in front of them and they talk among themselves like your not there. One time I had to wait well the...
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1.9
I didn't like
  • Help
#1049235
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Went in local Advance Auto #8330, looking for a particular item on May 16,2017. Padded clamps for fuel line. Did not find any, and was not asked if I needed help after 10 minutes of looking. Found hanger tape in exhaust area that I thought could be used. Two bags...
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1.0
I didn't like
  • Lack of customer service on this store
  • Poorly trained associates
#1048103
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WHY is it ANY other retailer when you use a DEBIT CARD.... If you have return w a receipt you get cash back immediately??? Not Advanced AUTO Parts!!! They tell you they have to put it back on the Card and they take your money immediately when purchased but their REFUND...
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Anonymous
GM

I can tell you as a current GM, that it is the policy to refund cash when you use your debit with PIN entered. If you choose to bypass the PIN, the transaction is considered ...

2.1
#1043634
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Advance Auto Parts Customer Care Review

Advance Auto Parts
#1047496
2.6
I purchased a battery, tried to return it in less then 24 hours and was told I couldn't because it was hooked up for not even 5 min, I realized the old one was still good and tried to return it and was told I could not. No were on your website nor did the employee say it could not be returned if it was hooked up, very upset loyal customers.
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Advance Auto Parts Manager Review

Advance Auto Parts
#1045063
Everytime I come to that location the manage named Dawn is very unfortunate friendly and disrespectful she has people standing and waiting and when you ask her for help she tells you to go to another store she is the worst worker in AutoZone history I'm not shopping there again
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Headlight Review

Advance Auto Parts
#1044932
I purchased a headlamp and changed it in your parking lot only to find out it was the wrong one so i purchased the correct one but they would not refund me for the first one stating i opened it.
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Advance Auto Parts Car Part Installation Review

Advance Auto Parts
#1039241
2.1
Part isnt put together correct.the pulley isnt the cirrect size.my truck overheated.serpentine belt destroyed.and im stranded
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I bought a cv axle for a 95 Toyota Celica driver side first axle was short it popped lose on the tyranny side rare occasion took it back they then gave me that same able after I told them it needed to be 271/4 in long which it wasn't it was 241/8 long took it anyways...
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Anonymous
Anonymous

I'm trying to edit this but don't know how I'm very sorry

Anonymous
Anonymous

That was painful to try and read. Sorry.

2.9
#1041551
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Bought a rebuilt 4l60e transmission, 1470 dollars, paid shop 365 dollars to install. 3 months last trans failed, started slipping, truck will not move out of it's tracks. Advance was supposed to give me a copy of warranty, never did, i cannot get Advance or the company...
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2.0
#1039668
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We bought an ECM 9/20/2016 witch we r returning for a refund spoke to a customer service rep. At ur corp. Office she called the store said we could return it in store with part an receipt an I'd for a refund ..k we went in store a store employee said they wud not...
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Anonymous
Anonymous

So, you bought an ECM, tried it, misdiagnosed the issue, now want to return it for a full refund? Sounds about right. Rock Auto is where you should shop, or pay a mechanic b...

1.0
#1039113
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about 9 months ago i order alternator for 2004 expedition i whet to travel 4 hrs later I have to stop do to alternator kill my battery i have to repace my alternator and the battery ligth was on then i have to return to my home I have to rent a car fr a week do to my...
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1.0
Product
#1036122
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Store05710...I walked in Devin asked what can I help you with? I told him my husband just got the wrong piece and he needed plugs and wires. He asked very rude what make and model? I said i would have to call my husband. Hesaid he was not a mind reader. I said I was...
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1.0
#1034015
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My 2005 Ford Escape Alternator went bad in August of 2016. My mechanic who I have fixed my cars for the past 20 years replaced it. It cost 225.00 to replace because the front axle has to come out. 3 hours of labor. This alternator is a reconditioned one. I would have...
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Anonymous
Anonymous

Not an Advance problem. Google 2005 Escape alternator issue and you will find tons of problems with them. Boils down to a ground issue, but your "mechanic" will surely tell ...

1.3
Product
I liked
  • Leaving the store
I didn't like
  • Losing money
#1033994
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Estuve para un cambio de aceite este domingo 9 de abril la gerencial a cargo de la tienda de hatillo en Puerto Rico me indicó que no hacían ese trabajo a esa hora. Esto es bien frustrante como es posible que un servicio que lo más que se tarda son 15 minutos no lo...
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#1032088
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