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Store manager advised me of a mechanic that performs work on the advanxe auto parking lot i bought the required pieces and the guy did not perform work i had it done somewhere else i took the parts for a return he stated with out reciept i could not get money he...
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Anonymous
Anon

Please name any store where you can get cash back without a receipt? God, ppl are just dumb.

Anonymous
Anonymous

The new return policy is clearly posted at all Advance stores. It clearly states, no receipt, no money back. Only a store credit will be issued. I was behind a person in l...

2.5
#1131589
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Store 2802 w pt st Luice blvd Psl Fl 34953 Sunday at 1pm manger was Jose I believe not sure the employee but he was the only other male working there today. As I went to advance auto parts like I have the last 20 years since I owned a vehicle since it was called...
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Anonymous
Advance employee

You need to call 1800advance and tell them what happened. Posting it here will resolve nothing.

2.3
#1130338
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I was given the wrong filter 4 days prior when I went to go ahead and do my oil filter change I noticed they gave me the wrong one so when I called to see if they had the right one because if they didn't I was going to go to another store they had me on hold for about...
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3.2
#1129727
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Advance Auto Parts - Awful n embarrassed

Advance Auto Parts
#1125124
2.0
Details
Went to Advanced auto parts, wanted to return/exchange part employees were rude and would not give me wrong number to contact complaint dept. Corp. I will never buy anything at any Advance ever again. Leaving with a part i still dont need. Was told sometimes parts are damaged in shipping, wth...this place so getto. Said no manager here... crazy
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Advance Auto Parts - Serious issue with an advance employee

Advance Auto Parts
#1117706
2.2
Details
Inappropriate sexual natured comments were made.
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Advance Auto Parts - Rude management

Advance Auto Parts
#1116466
2.2
Details
I have had several occasions where the manager Boone at the Jonesborough TN store has been very rude and disrespectful to me every time I go into that store I use advance a lot and Jonesborough is the most convenient store for me and have several friends and family with commercial accounts there and are on the edge of taking there buisness else where if something isn't done about BOONE!!!!
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Advance Auto Parts - Front wheel bearing

Advance Auto Parts
#1111003
1.9
Details
Looked ok but for some reason the wheel bearing would not slip over the axel..had to put the old one back on....luckely was the outter bearing...was the wrong diameter....other side went on....couple weeks before bought a rear wheel break cylinder....had the whole thing apart and no back up vehicle was the wrong part had to put it all back together and drive back for exchange....never again!!!
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Left the car at store05211 at 12:30pm for oil changed. Walked back to my office and let them know i will returned walking later. Came walking back at 2:40pm to find my car in front of the store where i left it. Ask and was told they would bring it in now to what i...
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1.7
#1129265
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They can't get a simple order straight. I drive 15 mi to store..... part is not in stock. I order part, (need a PAIR...(2) of the same item, one for each wheel. I explain it that way, I need TWO items.) The part cost $3.69 each, for a total of $7.00+ I call the next...
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1.8
I didn't like
  • Employees with little experience
#1128148
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My car broke down and I needed a battery and the salesman said you may get a 20 percent discount. I put in my email on his computer and he said well you didn,t get the 20 percent but I will give it to you next time.All I had to do was go online and put the code in, but...
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2.4
#1124634
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Was told the remanufactored starter i bought had a lifetime warranty found out i didnt need it so tried to take it back i understood it had to be defective after the employee explained but the manager over heard and came over and started being real ugly to me. Lost all...
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Anonymous
Anonymous

The receipt that you got when you bought the starter and I am sure you kept tells you what the warranty is on your item. Advance policy on electrical items is no returns unles...

2.5
Albany, Kentucky
#1122846
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On 10/19/2017 derrick kelly ..the general manager ..i ask if my battery could be charged he said thats not there job to help me i ask to get a tool he told other employee to get my id i may steal i worked 15 years never stole a day in my life and he left me and my kids...
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Anonymous
Anonymous

I work at the Big O and if someone wants to "borrow" a tool that is not a loaner then we also ask for their license to keep until they return the tool and we also take down th...

Anonymous
Anonymous

Why are you going to advance auto ? Oh wait free battery install . If your kids are your top priority why not take your car to shop ? Again I forget free service

1.0
#1122076
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Watch out. Advanced Auto Parts will change their rebates and screw you out of money. They had a rebate for $30 when you purchased Carquest Platinum Professional Brake Pads and (2) Carquest Rotors. So I bought the pads and rotors and applied for the rebate. Well I got a...
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Anonymous
Anonymous

I both the rotors and brakes at a new store I sent the rebate but I doubt I will get anything (the brakes and rotors had to be purchased with in a time frame & mailed with in...

Anonymous
Anonymous

If I recall the ad states that is $15 per axle for a total of $30 for 2 axles. So a pair of rotors and a set of pads only equates to 1 axle, as it clearly states in the print...

#1120985
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I need to change my brakes and i had a lifetime warranty on them
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Anonymous
Anonymous

Ok, so what is the problem. You did not say in your complaint. If they are worn, then they are not covered. If they are defective, such as the backing plate is coming off o...

#1120511
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