Advance Auto Parts
Reviews and Complaints
I purchased a ihome car mount iPhone ... 19.99 /3 days later had receipt, had not opened /tried to return.. the boy that was at the register /did not ask me to slide my card when doing the transaction
- Customer service
- Poor customer services
Preferred solution: Price reduction
Complaint on store not putting my warranty on file
Defective battery
Do not Shop Here
Preferred solution: Termination of Ed counterpersin
Complaint on manager
- Manager
Not honoring the policy
I asked a for advanced auto as a price matching policy and I was told there advanced auto only in price matches local competitors such as auto zone. When you look up advance auto's price match policy as says that they price match any competitor in store and online
Eeturns/receipt
- Worst customer service
- Refund policy
- Part quality
Preferred solution: Full refund
Did not register my warranty on spark plugs
- Entire shopping experience
I need warranty information
Bought timing light did not work
Preferred solution: Full refund
Store manager treated me like a criminal
- Advance auto parts prices and location
- Way i was treated by the store manager
Preferred solution: Let the company propose a solution
Corporate stupidity!
I work at an advance auto store. For the past several months all we have heard from the manager is UPT, UPT, UPT, we have to hit 2.2 units per transaction on each and every sale. We finally managed to
do that and now it is 2.5 UPT. We have been instructed to ring up each item separately, and not use the feature on the registers that
identifies an item and then asks for how many. I don't pretend to be the smartest person in the world, but can someone within the upper management team please explain to me how ringing up a sale as ( a quantity of 6 items at $6.79 each) or as ($6.79+$6.79+$6.79+$6.79+$6.79+$6.79) changes the store bottom line for the day by a single penny, or adds any more profit to the company? All I see this doing is get the store manager a $500 gift card for winning the contest and the District Manager a big fat bonus, and the team members who actually did the selling get nothing for the second, third, and fourth years in a row!!! If I was a stock holder and my stock profits were riding upon ideas like this to somehow pretend that the sales numbers were better because of a trick I would not be happy!!! This kind of
management BS will do nothing to help with winning out against the competition.
Need net benefit notified please been waiting 2 weeks
GM brushed me off
Sold old battery
- Prev
- 1
- ...
- 31
- 32
- 33
- 34
- 35
- ...
- 94
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Because they are having computer issues you think there is something funny going on?