Advance Auto Parts Reviews and Complaints
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Advance Auto Parts review in Chicago, Illinois: I have not received my paycheck
I stop working for you guys and I did not receive my last paycheck
Review
Reason of review
Problems with payment
If you get a bad engine or transmission advance Auto parts they do not back their warrantee I bought an engine from them it was no good after I installed it got another engine from installed it turning the fly wheel bolt it in it locked up halfway through remove that...
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Review
Cons
- Stinks
Reason of review
Warranty issue
Loss
$7000
Preferred solution
Full refund
Advance Auto Parts review in O Fallon, Missouri: Poor batteries
Replaced a Autocraft AGM motorcycle battery that was 1 year old. This one lasted 4 months and completely failed while i was driving. Had to pay 120.oo bucks to get towed home. I took the battery up to the store and they could not even get the tester to function. 30 day warranty on a 115.00 dollar battery.DO NOT WASTE YOUR MONEY ON THESE CHINESE JUNK PRODUCTS.
Review
Reason of review
Bad quality
Loss
$120
Preferred solution
Full refund
I bought a waterpump from carquest.Advance honered my waranty because i had receipt.Here is the the story in the past two years ive replaced the same waterpump 3 times.My last visit was on 11/4/2019.My truck broke down on my way to work.So i found the closest Advance...
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Review
Service
Advance Auto Parts Manager
Advance Auto Parts review in Killeen, Texas: I will not recommend anyone
On November 5 I went in to have them check my battery. Was told battery ok it was alternator. Changed alternator and same car issue before I changed alternator came back so one week later I went in and told them my alternator light was on. They checked and told me it was my battery. Contacted customer service on November 13th and still have not had a resolution to this issue
Review
Advance Auto Parts review in Stamford, Connecticut: Advanced Auto fraud Battery warranty
Like others complainers. West Ave. of stamford ct branch would not honor its 3 years battery replacement . I was denied for a replacement and was told that all online purchases are only guaranteed for a year warranty replacement. I spoke to Advanced Auto corporate customer service and was told that store should replace the battery since im still covered by its warranty.
Review
Product
Autocraft Car Battery
Pros
- Price and quantity merchandise
Reason of review
Warranty issue
Preferred solution
Replacement battery honor its warranty
Tags
Advance Auto Parts review in Cooksville, Maryland: Upset customer
Problem solved. After I complained to your team, they called your Eldersburg, MD Store and they picked up your call. I did so subsequently, and my call was answered immediately. We kept your Eldersburg staff on their toes. Nobody likes calling a store several times with no response, thus my call. I will continue using your services & products. Vince Coleianne 410-984-8164
Review
Advance Auto Parts review in Aynor, South Carolina: Poor service
Poor service at the store. No help
Review
Service
Advance Auto Parts Customer Care
Reason of review
Poor customer service
Advance Auto Parts review in Antioch, Illinois: Don,t give email for online discount
Used website to make purchase.got bombarded with daily emails...than got extreamly bombarded with every *** type of email from paint to *** sucking....No Dought in my mind that Advance auto shares your email info with everybody...NEVER AGAIN
Review
Cons
- Email discount
Reason of review
Email
Advance Auto Parts review in Glasgow, Kentucky: Better costumer service
No help 4 workers One on the phone and nobody would help us
Review
Service
Advance Auto Parts Customer Care
Reason of review
Poor customer service
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The warranty is with the manufacturer not advance who is the middle man