Advance Auto Parts
Reviews and Complaints
Advance Auto Parts Bait and Switch Scheme
Advanced autoparts triple billed causing causing overdraft charges
Dishonest, Shady Practices in Auto AC Repair
Advance Autos Sucks
They sold me a 1999 truck that broke down in 4 days. After 2 attempts car still didn't work on third try swapped to a 2000 truck same make color for 1999 price but more miles with no new bill of sale , plate or contract done had me rolling with wrong paperwork and copied my signature for second truck and repossess car for late payment of 4 days and a fee of 300 with breaching contract and changes of price in order to receive car back from 555.00 to 618.00 when inquiring why change because I'm the owner
Come on!
Either you are not telling the whole truth or you have been dealing with an absolutely horrible manager. I have worked for Advance for 10 years now and this would be unacceptable for this to ever happen on so many levels.
That engine transaction has been stored on so many company records it is ridiculous. First, if you bought it would be in your customer history. Second, we "employee" can type in any item number or sku and find out if the store has ever sold that part. It will then give us specific info on when it was purchased, by whom, what type of payment was received for item and of course on what date. Third. the home office engine department has all records of engines sold to every store. That's just a few examples.
I can almost guarentee that if this is true, if you called the home office and demanded to speak to that stores District Manager, the issue would have been resolved.
Advance bends over backwards for good customer service that sometimes it is hard to work for them. So many people try to rip us everyday and most of the time we have to stand there with a smile on our face and let them.
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Enjoy going to Wally World, where customer service sucks, the items are dirt cheap and the customers have there own freak show website "anon"! By the way they still make refill wiper blades for no less than $8.00, get a *** clue! As for the other guy "anonymous" for once someone on here had a valid point.
umm i work at advance auto and they still make refill blades?
I meant to say that the wiper blades were $4.97 each at Wal Mart, and that the honest guy at Wal Mart told me that the refill blades are not being made anymore. Hmmn, WHY didn't Advance Auto Parts tell me that the refill blades were NOT being made anymore?
So, 10 bucks at Wal-Mart and at least 42 bucks at Advance Auto Parts? I'll go with Wal Mart.
These jerks pulled the bait and switch on me...told me that if I bought wiper blades then they would install them for me...She tried to sell me the entire "bow plus blade" and when I asked about the free install by them them, I was told that they would only be installed IF I bought THEIR brand. Girl at counter.
I said that I was going to Wal Mart. She was of NO help at all...Found out the blades she was trying to sell me were 21.00 a piece, and at Wal Mart, THEY WERE BUCKS A PIECE, That woman that works there needs an entomologist with a degree in proctology cause she has a bug up her ***!