Product: Advance Auto Parts Car Part Installation Clear all filters (0 of 10 reviews match)
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Advance Auto Parts - Excellent service

Dan..today. Put a battery cable and clamps on our battery..He didn't accept one penny for a tip when we offered..Dan said..it is what we do! Dan is the Best! He deserves a raise! He works at the Lebanon, Va. Store..Best service we ever had! Ty..Dan! We will be back..!
5.0
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Lebanon,Virginia
Product
Advance Auto Parts Car Part Installation
#1182304
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Free installation is not included —for some undefined cars ( m-b and bmw).
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Anonymous
Anonymous

We hade a customer with a bmw absolutely insist we install a battery . After insuring (in front of multiple wittneses) that we were not responsible for her car not starting, w...

Anonymous
Anonymous

Most BMW require professional installation as the battery has to be registered into the ECM in the vehicle when a new one is installed so damage such as under/overcharging doe...

3.8
Product
Advance Auto Parts Car Part Installation
#1173423
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Order battery on line with pickup and FREE INSTALLATION at the local store in Twinsburg OH . after retail transaction was completed , the store said they would not provide FREE INSTALLATION since their computer said it required 'professional installation'. I should...
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Anonymous
Fred

Taken from their website - *Free services available on most automotive vehicles, most locations, unless prohibited by law. Free installation with purchase only. Services may...

Anonymous
Mechanic

The statement in their advertisement says "most vehicles most locations" so I guess yours does not qualify. Read the fine print or go get your "free" services" elswhere.

3.4
Product
Advance Auto Parts Car Part Installation
I didn't like
  • Failure to provide free installation of car battery
#1173008
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I was at your store #07134 on 1-1-18 I needed a battery they were the only ones open. I proceeded to have a battery installed because I needed to get to work , she put the battery in & proceeded to work. When on got on highway 53 south to work the car started to shake...
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1.0
Product
Advance Auto Parts Car Part Installation
I didn't like
  • Employees with little experience
  • Knowledge of people unexceptional
#1164826
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Advance Auto Parts Car Part Installation Review

Part isnt put together correct.the pulley isnt the cirrect size.my truck overheated.serpentine belt destroyed.and im stranded
1.0
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Product
Advance Auto Parts Car Part Installation
#1039241
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Can not get store to take back when ac compressor quit working. Wants me to buy more parts then will replace compressor. Not right .let me know what to do.
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Anonymous
Bg

Being a mechanic I know that additional parts are required for warranty on ac. Just replacing the compressor can damage the new compressor. It also usually states that on the ...

1.2
Product
Advance Auto Parts Car Part Installation
#995282
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I went to wellsburg wv advance auto store for a new battery. I asked one of the three employees behind the desk if they replace batteries and they said yes. Proceeded to give them my car detail 2001 porsche and they said sorry we dont want to replace battery in a...
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Anonymous
Former emplyee

First of all if you can afford a Porsche then why are you getting a battery replaced at a discount auto parts store by someone who makes $10 with limited mechanical knowledge ...

2.8
Product
Advance Auto Parts Car Part Installation
#986956
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if battery not installed. Mine was installed and I just paid $50 to dent repair shop to repair two LARGE dings where the guy damaged the quarter panel installing and removing battery. Left name and phone number two weeks ago within 24 hours of it happening. No...
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Anonymous
Anonymous

Well then, they shouldn't advertise their capable of doing an installation then. Instead of ignoring me they should have provided me a $30 credit to get the ding fixed. It w...

jg501
jg501

Here's an idea... Change your own battery next time...

1.7
Product
Advance Auto Parts Car Part Installation
#934901
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First transmission was junk had wrong converter. Had to pay labor to have transmissions removed again to replace converter. Guess what still didn't work. Finally after 3 weeks of trying to get another transmission they finally agreed to seed another. Had to pay the...
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1.0
Product
Advance Auto Parts Car Part Installation
#850511
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I am a 58 year old woman who found her 3 year old Nissan truck would not start. I plugged in the battery charger, started the truck, and went directly to Advance Auto on E. Main St. in Stamford, CT to have a new battery installed. It was 7:20pm, I was the last...
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Anonymous
Anonymous

This is what happens with a trickle down effect. Yea he was rude and took it out on you but he had good reason. I used to work there and I hated people that expected free se...

rollo2016
rollo2016

Complain to Advance Auto corporate about this. They have a website. Your ability to know how to do these things is to be commended. I know alot of men who are clueless when it...

Product
Advance Auto Parts Car Part Installation
I liked
  • Close to my house
I didn't like
  • Poor customer service
#826739
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