Product: Advance Auto Parts Car Part Replacement Rating: 1 Star Clear all filters (2 of 17 reviews match)
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Advance Auto Parts in Norcross, Georgia - Horrible

1.0
Details
Customer service is USELESS. I bought 2 rotors and 4 brake pads 2 weeks ago. I went to return them to the origin al store that I bought them from on Buford Highway, in Norcross, Ga. They were unused and unopened! They would not refund me my money. I had my origional reciept! This is the first time I have ever returned anything to them ever! Wtf Wtf Wtf Wtf Wtf Wtf
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Review
#1585208 Review #1585208 is a subjective opinion of poster.
Service
Advance Auto Parts Car Part Replacement
Cons
  • Scam you out of your money customer service is useless
Reason of review
Poor customer service
Loss
$171
Preferred solution
Full refund
Tags
  • Terrible Customer Care
  • Advance Auto Alternator
1.0
Details
I asked if that easy why couldn't he help me, if its that easy and me never doing that BEFORE. His reply was, you would be surprised at how easy it is for anybody. I commented back, well sir I am a woman with no experience at all with cars, so thank you for making me...
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4 comments
Anonymous
#1488218

Advance employees are not allowed to install bulbs anymore. About 3 years ago our district manager told us to start passing the word to our customers. Corporate policy keeps us for doing it anymore.

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Review
#1183619 Review #1183619 is a subjective opinion of poster.
Service
Advance Auto Parts Car Part Replacement
Reason of review
Poor customer service

Contact Advance Auto Parts Customer Service

Website:
www.advanceautoparts.com
Mailing Address:
Store Support Center Store Support Center, 2635 E. Millbrook Road
Raleigh, North Carolina 27604
United States
Phone:
(877) 238-2623
All Advance Auto Parts Contacts

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