West Newton, Pennsylvania
Not resolved

Very frustrated in customer service. Battery light came on and wanted to have it checked.

Stopped at Belle Vernon store was told they were under staffed and couldn't check. Big sign in window says free battery check.

Product or Service Mentioned: Advance Auto Parts Car Repair.

Reason of review: Not as described/ advertised.

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Advance gives 9 cent raise every two yrs that s why employees have bad attitudes an sales got to be a certain dollar amount so has a employee I feel if you can't put in a battery either can I


This is very true they have no man power to do the job an th y have to keep there sales at a level like 130 dollars per hour once part is sold company do care


Bro... It's called a free service..

Hint the word "free", meaning you didn't lose anything.

Why are grown American men such cry babies these days... ?


So they were understaffed to provide you with a free service!!!!!!! Go to a service station or a garage and have it done.

But they you may have to wait and pay! Its free and if they are understaffed or busy then you wait or go elsewhere.

Its not the employees fault htat they are understaffed. Gus you never had that happen to you and your job--or don't you provide free services

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