Product: Advance Auto Parts Customer Care Clear all filters (0 of 101 reviews match)
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Completely ignored by one of the employees and when one did ask to help me the store phone rang and the other employee instructed him to answer it while he was on a training call. Completely ignored me after already asking if he could help me. Do phone orders take...
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Anonymous
Anonymous

Phone is required to be answered. The phone script says: "Stop your task and answer the phone within 3 rings." We have phone shops at Advance. If you fail them you will be fir...

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Advance Auto Parts Customer Care
#1281178
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On June 9, my friend and I went to Advance Auto Parts in Owenfield Road Powell OH. I have asked if he could take a look at my 2007 Jeep Commandet using the OBD device. Clearly, the tech did not want to leave his current spot. It went all downhill from there. The tech...
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Anonymous
mechanic

First off he is not a tech, second its a free service. Some Advances will not even do a OBD check. It depends on the area. If you want a "tech" to do an OBD check then PAY a t...

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Advance Auto Parts Customer Care
#1280801
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i purchased a camshaft sensor for a 2005 nissan pathfinder and it did not fit my car. tried to returned it the same day. i was told no returns on electrical parts by the same guy who sold it to me. now a stuck with a part which i don't know which car can fit it and a...
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Anonymous
mechanic

Standard return procedure at any auto parts stores for electrical items. They also have signs posted in the store stating policyus

1.8
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Advance Auto Parts Customer Care
I didn't like
  • Reps attitude
#1277541
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i dont recommend this store to anybody. sagging pants and profanity from the employees....no respect for customers whe theyre satnding waiting to be approached by employees wiyh a serious attitude
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Anonymous
Anonymous

Most autoparts employees are behind the counter unless they are stocking shelves. Why must they aproach you, you go to the counter and approach them and if they have sagging p...

1.5
Product
Advance Auto Parts Customer Care
#1251767
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Zombies r faster then advanced workers
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Anonymous
andrew

yep part of the new generation work force are you trying to catch up to them yell an mebe they will slow down and even stop for u to talk to for thm to show u somthin puter se...

1.0
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Advance Auto Parts Customer Care
#1247324
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Beware buying autoparts in Milton fl. I want to return the battery that I purchased they said I cant Return it and not giving my money back!!!! Worse auto parts ever!!!!
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Anonymous
Fred

They will not take back electrical items. The sign is posted as you walk in the door. That is their new policy that they started sometime last yr. I had the same problem and I...

1.0
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Advance Auto Parts Customer Care
#1244810
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Beware shopping at the Advanced Auto Store in 16444 Commerce Plaza Drive in Clermont 34711.I went on a Thrusday to get a simple piece for my car amd today is Monday all from Thrusday-Today I had to go four times to this store cause they kept giving me the wrong piece...
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Anonymous
Fred

sorry posted answer in wrong spot

Anonymous
Fred

They will not take back electrical items. The sign is posted as you walk in the door. That is their new policy that they started sometime last yr. I had the same problem and I...

1.0
Product
Advance Auto Parts Customer Care
#1244764
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Advance Auto Parts - First off I was sexually harassed on one occasion while shop

An employee came up to me a started to verbally harass me about my body. He made me feel very uncomfortable. And I'm never shopping there again!!
1.0
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Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money
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Advance Auto Parts Customer Care
#1241061
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I go to this location (1906 Aldine Mail Rt.) because it is 3 minutes away from my house. I never complain but I'm tired of going to this place and getting treated completely rude by the same person (Olga, Olivia, whatever her name is, Hispanic looking, dark hair,...
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Anonymous
Anonymous

I whole heartedly agree with the above poster

Anonymous
user 696422

Well first off she is not a mechanic, second stupid is as stupid does. I don't think she is one with the problem. Stop going there, if you want advice go to a garage or a deal...

4.0
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Advance Auto Parts Customer Care
#1238739
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Advance Auto Parts - Very or help

New Paltz ny I had the worse time I ever had in a parts store I spend nearly 1000 a year there and they act like your there I needed brake fitting and they wouldn't give me a minute of help fire all of them dumb *** so unprofessional
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Advance Auto Parts Customer Care
#1238345
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