Product: Advance Auto Parts Customer Care Rating: 5 Stars Clear all filters (11 of 252 reviews match)
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Advance Auto Parts in District D, Louisiana - Good and patient and kind people you have

5.0
Details
You have the most kind and patient people for business-wise I don't know where you get those people from they are very nice I don't know too much about cars but they take time out with you not like the other store in front of them Winnsboro Road in Monroe Louisiana it's a lot of stores in front I'm not finna get sued
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Review
#1500771 Review #1500771 is a subjective opinion of poster.
Service
Advance Auto Parts Customer Care
5.0
Details
Chase B. Checked my sensors, nothing was reading wrong so he popped the hood, started car & went straight to SPARK PLUGS JUST BY LISTENING TO THE ENGINE!!! I WAS ABLE TO BUY REPLACEMENT SPARK PLUGS, USED LOANER TOOLS RIGHT THERE IN PARKING LOT & IT WORKED, FIXED MY...
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Review
#1389830 Review #1389830 is a subjective opinion of poster.
Service
Advance Auto Parts Customer Care
Reason of review
Good customer service

Advance Auto Parts - Comment

5.0
Details
I just wanted to give positive comments about the store located at 1817 University Ave, DM, IA. The staff was very knowledgeable and friendly. I had a battery and windshield wipers replaced by a technician named David Spalding and he was calm and efficient even when he had a hard time removing my battery. I will be back to that store for all of my auto needs. Thank them for a job well done!
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Review
#1325811 Review #1325811 is a subjective opinion of poster.
Service
Advance Auto Parts Customer Care
Reason of review
Good customer service

Advance Auto Parts - Refund of money

4.7
Details
Operator told me to call my bank to fi d out what is on!! Then to call back. Hmmm.
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Review
#1299382 Review #1299382 is a subjective opinion of poster.
Service
Advance Auto Parts Customer Care
Reason of review
Poor customer service

Advance Auto Parts - Great company that stands behind their products

5.0
Details
i spoke to the consultant about getting my refund for my battery and all the reps are very professional and knowledgeable. as a loyal customer i will continue to support your business for many more years ahead Thank you for all the great works
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Review
#1210324 Review #1210324 is a subjective opinion of poster.
Service
Advance Auto Parts Customer Care
Reason of review
Good customer service
4.6
Details
I went downt to watkins glen advanced auto parts to inquire. There was something said to one of the managers and an emplyoyee named James(skinny dark hair black bierd) over hurd part of what was said and then i saw him text ing then a friend telled at me for saying...
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4 comments
Anonymous
#1445261

English please

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Review
#1198499 Review #1198499 is a subjective opinion of poster.
Service
Advance Auto Parts Customer Care
Reason of review
Poor customer service
5.0
Details
I am a female, after learning on route home that both brakes lights were out.I stopped in Advance Auto to purchase lights. I asked the guy who waited on me how difficult to put in.He asked if I was going to put them in now(YES) he offered no assistance, though I was...
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4 comments
Anonymous
#1485748

Light bulb installation is not a service they offer. They are a DIY store

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Review
#1068206 Review #1068206 is a subjective opinion of poster.
Service
Advance Auto Parts Customer Care
Pros
  • Sales people
Cons
  • Help
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
5.0
Details
Advance Auto Parts - Customer Care Review
We still have great ppl in this world... Thank u so much Mr David... Fr: Advanced auto parts... I didn't get his last name but, I do want go make sure Advance Auto Parts knows they have wonderful staff working for them.. And goes above & beyond their duties... Thank u...
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Review
#1001907 Review #1001907 is a subjective opinion of poster.
Service
Advance Auto Parts Customer Care
Reason of review
Good customer service
5.0
Details
I took the disconsolate battery to my local Advance Auto Parts, showing up on a Tuesday night at 8:10. They checked it quickly and agreed it was defective. They said that these batteries should last 5 to 7 years. Anyway, they had one in stock. They let me use the...
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Review
#972779 Review #972779 is a subjective opinion of poster.
Service
Advance Auto Parts Customer Care
Pros
  • Refund policy
  • Testing expertise
  • Customer service
Reason of review
Good customer service
Tags
  • Advance Auto Parts Online Store

Contact Advance Auto Parts Customer Service

Website:
www.advanceautoparts.com
Mailing Address:
Store Support Center Store Support Center, 2635 E. Millbrook Road
Raleigh, North Carolina 27604
United States
Phone:
(877) 238-2623
All Advance Auto Parts Contacts

Advance Auto Parts Reviews

  1. 284 reviews
  2. 94 reviews
  3. 101 reviews
  4. 48 reviews
  5. 41 reviews
Advance Auto Parts reviews
5.0
Details
It's Sunday and in the middle of a snow storm I needed a special torx socket .After contacting several auto parts stores , I called Advanced Auto at 570o Broadway in Merrillville In. Joe answered the phone and assured me he had the part . He explained the socket and...
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1 comment
Machele
#1253757

Tell all your friends of this location.

Review
#971275 Review #971275 is a subjective opinion of poster.
Service
Advance Auto Parts Customer Care
Reason of review
Good customer service