It's Sunday and in the middle of a snow storm I needed a special torx socket . After contacting several auto parts stores , I called Advanced Auto at 570o Broadway in Merrillville In.
Joe answered the phone and assured me he had the part . He explained the socket and how it was to be used . We drove 15 miles to the store and sure enough they had the specialty socket.
Joe then volunteered to go out in the storm and replace my wiper blades .. A big thanks to Joe and Advanced auto for they help.
Product or Service Mentioned: Advance Auto Parts Customer Care.
Reason of review: Good customer service.