Purchased spark plugs today. Asked if they could make sure gap is correct.
They said that's already done at the manufacture. Eye-balled a couple and noticed they were way off. In fact one was almost closed. They have me a gap checker told him can't even get this one in the tool.
Used the tool to adjust all four. Then they tell me I have to purchase the tool because I scored it. I said this is bull ***.
Two Dollar part and I will never do business at Advanced Auto again. Poor customer service.
Product or Service Mentioned: Advance Auto Parts Customer Care.
Reason of review: Poor customer service.