Product: Advance Auto Parts Manager Clear all filters (105 of 105 reviews match)
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I walked into the store. Browsing at a few items. Overheard the manager, named Richard, talking down to an employee. Then, a few minutes later, another employee. Even spoke to customers with uncalled for attitude. I, then got the pleasure of him assisting me. Talked...
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Review
#482197 Review #482197 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
I have never seen so much unprofessionalism by the general manager At the branford ct store julie clement approaches people like they are beneathher .she talk to employees like trash and is very discrimating towards her employees maybe this company shall reevaluate...
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10 comments
Anonymous
#802267

Grow up people

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Review
#475715 Review #475715 is a subjective opinion of poster.
Service
Advance Auto Parts Manager

Advance Auto Parts in Boston, Massachusetts - Erica

I had a very bad experience with a female employee at: 1588 S Main St. Athol , MA 01331 She had brown hair, wore glasses and was of medium build and height. She was very rude and made several snide remarks about my lack of automotive knowledge. I think that she might have been a manager, as she was very bossy with her coworkers, who seemed very nice... I was trying to find a part for my car and I needed to check with her as to its availability and cost. This woman acted as if I were mentally challenged. I was very angery and left the store!
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3 comments
Anonymous
#752639

Are you a female?

Anonymous
#673788

those who don't misspell in their email messages throw the first stone...

Anonymous
#666418

I'd be "angery" too.

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Review
#413267 Review #413267 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Allow me to summarize this letter first: 1)I received poor customer service (I was ignored due to the phone ringing while I was in the store), 2)Immediately complained and asked to speak to the manager 3)The associate that I was to complain about had the county sheriff...
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8 comments
Anonymous
#782022

Both Autozone and Advance have a policy to pick up the phone within 3 rings.. You need to learn to be more laid back and relaxed..

judging by everything you said you.... A) were impatient B) "complained" meaning you cursed them out and made a big fuss I'm sure. C) Physically grabbed something out of one of their hands and either hung it up or threw it down, your description is vague. I think if you want people to help you with every little thing at the drop of a hat you might as well find a mechanic that would..

otherwise save money and shop like everyone else......... jack...

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#405478 Review #405478 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Loss
$850
Either you are not telling the whole truth or you have been dealing with an absolutely horrible manager. I have worked for Advance for 10 years now and this would be unacceptable for this to ever happen on so many levels. That engine transaction has been stored on so...
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2 comments
Anonymous
#1628527

Advanace has already took ownership & resolved the problem That the store Created it by not calling me to pick up my battery before the store closed for good. Advanced is a great place to do Business & i always will.

Question,If you drop off your Battery at Auto Zone to be charged overnight & the store location closes without calling you to pick up your Battery,shouldn’t they give you another one? Advanced Auto help me Resolve the situation

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#134230 Review #134230 is a subjective opinion of poster.
Service
Advance Auto Parts Manager