Product: Advance Auto Parts Manager Clear all filters (105 of 105 reviews match)
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Advance Auto Parts in Zephyrhills, Florida - Complaint on manager

1.0
Details
The manager had an attitude and was cutting me off when i was talking. She should not be running the store. The associate had a better attitude then her. Just over a refund which i have my reciept. Wouldn't even let anyone finish why it was being returned.
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Review
#1329749 Review #1329749 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Reason of review
Poor customer service

Advance Auto Parts in Buffalo, New York - Absolutely horrible

The employee Benny was very disrespectful and so was the manager jake who encouraged him by laughing then kicked me out! Oh yea someone need to be fired...
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Review
#1328741 Review #1328741 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Reason of review
Poor customer service
Advance Auto Parts - Complaint on manager
Advance Auto Parts - Complaint on manager
I was block in by one the managers car. I ask Jason. Owner of car to please move your car I need to go. But he was on the and replied if you wait I might move my car and you should not have parked my car there, these are his word. He intentiaonally did not move his car...
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3 comments
Anonymous
#1637333

You had plenty of space to turn around. Your own pictures prove it.

So basically this just boils down to you parking someoyou probably shouldn’t have and someone showing you the error of that parking by making you wait. Despite what you think buddy it’s private property and they can do as they like. You parked in front of a service door. It’s VERY clear that instead of parking in th designated spot, you parked I n Front of it instead.

That was YOUR CHOICE!! No one from the business played valet that day. You CHOOSE to be a self entitled dill hole and was made to wait because of it. No crime, not a bad business owner/manager.

Just some jackwad who can’t drive or park right. Did you learn your lesson pops? Are ya going to start parking like everyone else? No you won’t.

Typical whitey.

It’s everyone else’s fault EXCEPT YOU!! Funny how you’re the ONLY living body to get out of your vehicles drivers seat yet everyone else is responsible.

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Review
#1320435 Review #1320435 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Reason of review
Poor customer service
1.2
Details
Orange BL TR Orlando Fl 32809 and was help by Sammy the manager there he checked the battery of the truck that was purches there not long a go the scanner said it was working good but the battery was liking acid and had coroted the adapters of the battery so the truck...
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4 comments
Anonymous
#1529725

Spell check or even 3rd grade make wonders.

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Review
#1315471 Review #1315471 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Reason of review
Poor customer service
3.0
Details
Have had a bad experience at Howell Michigan Advance Auto Parts located on Grand River Ave. Bought a couple of ball joints and front wheel bearing assembly. Front wheel bearing assembly was not needed and I brought the part back unopened. Bill the manager says I can...
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Review
#1312747 Review #1312747 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Cons
  • Poor customer service
Reason of review
Poor customer service
Call and discussed bearing availability and then went to the parts store. I saw an old man siting on the counter by the cash register and a younger young man behind the counter. I asked if he kept the order i called about. I asked him to check the numbers on the...
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1 comment
Anonymous
#1519403

Sounds to me like you attacked him on his tone of voice by calling him rude. Perhaps he was having a bad day, he did state that he had a headache.

Why would he keep the order that you called on, most people say they are checking on a part and never show up. I have a small business and it happens everyday. It is a 2 way street you know. I assume when he said that you took it as being rude since your entitlement of age made you superior at the time and you wanted to be superior to a clerk working on Sunday.

As for calling the owner then call corporate because most of the stores are leased so maybe you are calling the lessor instead of corporate.

I assume that you already know that since you were probably born before I was . NO I dont work for them but I do know people who "own" lease some of the stores.

Review
#1304072 Review #1304072 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Reason of review
Poor customer service
A few weeks ago a friend of mine that works for advance ask me if they were hiring where i worked and i told him yes he had the job but ultimately decided to stay at advance so when i went in advance to buy something the manager MATT told me i was not allowed in the...
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2 comments
Anonymous
#1517316

If you do not work at the store why would HR contact you. HR is for the employees of the company/store for internal situations and such.

They do not have to contact you. You don't work there.If you feel "wronged" since you are an upstanding person of 68 years then contact their corporate headquarters direct.Discriminated against???? I can see where this is going.

Glad I am old enough to act like and be an adult and fight my own battles without using cards to win or lose. Good luck on your "issue"

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Review
#1300442 Review #1300442 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Reason of review
Poor customer service
I used a military discount on a 240 dollar purchase and also qualified for a free item well he told me no double dipping in other words i cant get a free item if i use my military discount i said says who he said corporate rule well i wanna know why doesn't make sense...
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2 comments
Anonymous
#1510372

Rules are rules, you either get the 2 dollar free item or your military discount. Double dipping is not allowed on the computer or via corporate.

You were in the military so you should understand rules. Yes I was in and do not expect to be treated special for doing my job and no I do not work for Advance but for another autoparts store that has the same setup.

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Review
#1292666 Review #1292666 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Reason of review
Poor customer service

Advance Auto Parts in Pinellas Park, Florida - Sexual talking

I went into the store on park blvd in pinellas park fl 33781 with my 12 year old daughter about a week ago and overheard one of the managers named eric saying some pretty sexual things to another employee i did not appreciate my kid hearing that and plus his attitude was not good i will not in any way use advance any more
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Review
#1283529 Review #1283529 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Reason of review
Poor customer service
GREG IS MANANGER AT THE STLOUIS ADVANCE AUTO PART STORE ON CHIPPEWA AND GRAVIOS I HAD ASK FOR A PART HE KEPT TELLING ME HE DIDNT HAVE THE PART I WAS LOOKING FOR SO I ASK HIM MAY I SPEAK BACK TO THE GUY I WAS TALKING TO HE HAD GIVEN ME A PRICE ON A KIT HE TELLS ME I AM...
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1 comment
Anthony H
#1512883

Advance auto sucks. Robert H at the store on timberlake road lynchburg va is rude.

Unknowledgeable. And very sarcastic. The bigger problem is a manager was there and never said a word. I played $80 for the wrong part.

And Robert H didn't want to refund me. But I got my money went across the street to auto zone.. got the right part for $20.. not only are advance rude, but a ripoff too.

Auto zone for now on.

I have been a advance customer for over 30 years. NO MORE!

Review
#1281686 Review #1281686 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Reason of review
Poor customer service
Tags
  • Terrible Customer Care