Product: Advance Auto Parts Manager Clear all filters (105 of 105 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
A transaction was made using my credit card, which my bank was able to tell me that the transaction was made through phone, as the number had been entered in and that the card was not swiped. I contacted the location to obtain information of the transaction, and the...
View full review
1 comment
Anonymous
#1483181

So, how did someone get your credit card number. Somebody has it and I don't think its the stores fault.

Review
#1257892 Review #1257892 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Reason of review
Problems with payment

Advance Auto Parts - Unpleasant...

1.0
Details
Manager accused me of being a theif would not serve me and left me and kids outside i had to walk to autozone to pay 140 for a battery sad ....metropotian pkwy
View full review
Review
#1243260 Review #1243260 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Reason of review
Poor customer service
Preferred solution
Fire this manager immediately
2.8
Details

Update by user Apr 27, 2018

update: so I sent my son to the Salem OH store to pick up 2 separate online orders today (4/26/18), I sent him with the order numbers (90995894 and 90988318) for both orders, and he was told they couldn't find either order that I had ordered several hours earlier in...

View full review
12 comments
Anonymous
#1471293

interesting thread posted here i came to read reviews about advance but many comments from both sides on this thread looks like the original poster should send his wife in to fight his battles now since he did not go back and sent his son in and that didnt work and likes to call peoples names looks like he got what he wanted garbage in garbage out we call his type keyboard warrior where i work also my shift key for caps don't work so please whoever do not gig me on that issue

View more comments
Review
#1241544 Review #1241544 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Pros
  • Being able to oder what i need online
Cons
  • Very rude manager not helpful and he was disrespecful to me
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • advanced auto complaint
  • Terrible Customer Care
  • Rude And Disrespectful People
i went into the First ave. Evansville store in late am 4-19-18.... i was in there about three minutes and what i think was the manager started screaming and cussing at one of the workers from the back room. It was so loud and carried on for more than a minute and then...
View full review
1 comment
Anonymous
#1467482

You are correct that was unprofessional. BUT perhaps you should mind you own business concerning his/her management style and if the noise offends you then put your head in the ground so you won't hear it.

I am sorry if I hurt your feelings by typing this - NOT!!!! Perhaps you should go and sit in a Starbucks for peace and quiet with your own type or go march in a peace ralley.

Review
#1237515 Review #1237515 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Its very sad that management does not support their own employees . I have witnessed this time and time again , a customer talks all kind of crap about about a employee not being able to help them . The member of management joins the customer in the laughter and ***...
View full review
1 comment
Anonymous
#1458383

Yep, I see that in my local store that I frequent.

Review
#1227010 Review #1227010 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
2.2
Details
Y'all need to look into this this is getting a little ridiculous I'm about sick of it. And the black girl in commercial... well let's just say I see her in the company's vehicles at Walmart, roses, Hibbett Sports, and lots of other places while she shopping. And I...
View full review
Review
#1198986 Review #1198986 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Reason of review
Poor customer service
1.0
Details
I was at your store number 01678 to return a battery that I have to keep charging in order to start the car only had the battery 3 months your manager at this store was very nasty and disrespectful I do not expect to spend my money with someone that is so rude and...
View full review
2 comments
Anonymous
#1445262

The battery needs to test bad before it can be exchanged , maybe you were told this and think your so entitled that the rules and polices don't apply to you .

View more comments
Review
#1198259 Review #1198259 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Reason of review
Return, Exchange or Cancellation Policy
2.4
Details
The manager of the Bluffton store called to the Okatie South Carolina store and spoke with Shane. Shane said he would be there and I could come grab the two spark plugs even though it would be right at closing time or just after. When I got to the store it was locked...
View full review
8 comments
Anonymous
#1437387

I come to look at complaints about advance and all i see is ya'll bickering both have good points but why is op so mean to the anonymus person its only opinin and btw i will give my name so op dont get mad at me too and i dont work for them

View more comments
Review
#1196430 Review #1196430 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Reason of review
Poor customer service
1.0
Details
Dana velez the assistant manager in commack store offered to sell me stolen tires at a discount price.She also told me her husbands tires are stolen from the store and she also makes returns to get cash back. Embaressing!!!!She is a disgrace.
View full review
1 comment
Anonymous
#1436272

Tell his boss, call corporate and or the police. The internet won't help you.

Making a statement here on the internet won't help with the situation much.

And if you have proof that is better yet otherwise its your word against theirs. Good luck with it cause no one likes thieves.

Review
#1194431 Review #1194431 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Reason of review
Poor customer service
5.0
Details
Advance Auto Parts - Great customer service from the store manager store number 0
Store number 06682 address is 100 North Wales Road North Wales PA 19454 be coming to the store for a little over a month now I have a store closer to my house on Glenside in Glenside PA but this store off of me better deals store manager Abu Abu L great customer...
View full review
Review
#1174086 Review #1174086 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Reason of review
Good customer service