Product: Advance Auto Parts Manager Clear all filters (104 of 104 reviews match)
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I bought a waterpump from carquest.Advance honered my waranty because i had receipt.Here is the the story in the past two years ive replaced the same waterpump 3 times.My last visit was on 11/4/2019.My truck broke down on my way to work.So i found the closest Advance...
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#1705362 Review #1705362 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
I'm in the Advance Auto at Clairmont and Buford Highway for about 20 minutes for 15 of those minutes there was nobody to parts counter and for the 5 or 7 minutes I was in there there was it was just a young girl probably about 18 didn't barely know what she was doing...
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#1677927 Review #1677927 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Hi, I'm calling regarding your Advanced Auto Parts on Robinson St Bingahmton, NY is very rude and not helpful at all, my husband went into the store to buy a battery lady behind the counter told him she would be right out so my husband turned off the vehicle which was...
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1 comment
Anonymous
#1751215

I have to agree with Advance. I had the same trouble at other autoparts stores. Its a free service so you wait till they are not busy or come back later,

Review
#1659699 Review #1659699 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Cons
  • Everything managers are awful
  • Lazy employees
Reason of review
Poor customer service
Preferred solution
Had to go auto zone to get battery because of your manager
2.5
Details
this managers name is Cindy in store 8193 on hwy 17 in Savannah Ga., as long as she works for AAP I and anyone I know or tell will not be buying parts from AAP, the only way I could ever go back in that store is if she wasn't working there. there is lots of...
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1 comment
Anonymous
#1743173

What is your point' You bought it then you want to return after 1 week because you found it cheaper yet you are missing parts. I have to side with Advance on this one.

Review
#1639677 Review #1639677 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Pros
  • Advance auto parts prices and location
Cons
  • Way i was treated by the store manager
Reason of review
Poor customer service
Loss
$90
Preferred solution
Let the company propose a solution
1.0
Details
I am an employee at an advance auto parts. The general manager is literally impossible to get along with. He just takes times where he wants to *** at someone for weeks upon weeks for no reason then quits and moves on to the next. The *** thing is I’ve been with the...
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1 comment
Anonymous
#1734474

SOUNDS LIKE ONE OF LIL JIMMIES STORES HE IS THE DM AROUND HERE YOU MAKE MORE MONEY AT TARGET OR WENDYS I WOULD NOT EVEN GIVE 2 WEEKS I LEFT AND NOW WORKING AT HOME DEPOT MAKING 11.25 TO START

Review
#1626553 Review #1626553 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Cons
  • Everything managers are awful
1.0
Details
These past few months I’ve had calls to spend more time at advanced auto parts than I ever have before in my life. It’s just been one break down after another with my 96 Toyota Camry. It was the closest store to me, and it being my only vehicle, it was the only one...
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Review
#1617085 Review #1617085 is a subjective opinion of poster.
Service
Advance Auto Parts Manager

Advance Auto Parts in Pueblo, Colorado - Poor customer service

3.1
Details
I purchased a radiator hose for a 2002 toyota rav4, and the hose was defective. I tried returning it and they would not except it. I purchased the hose on 8/03/2019 and ordered it on line. I would appreciate it you look into this matter. The store is on 900 U.S. hwy 50 West Pueblo, co. 81008 Thank you, Sam Quintana
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Review
#1611814 Review #1611814 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Pros
  • Good prices
  • Access
Cons
  • Bad customer service
  • Employee attitude
Reason of review
Return, Exchange or Cancellation Policy
Loss
$12
Preferred solution
Full refund
Tags
  • Terrible Customer Care
1.0
Details
Arnold,mo telegraph location. My husband and i bought a used truck and came to advanced. And spent almost $50 on lights etc. As we where leaving a break line snapped. My husband went right inside to ask the manager to look up the part. My husband was told they couldnt...
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Review
#1563672 Review #1563672 is a subjective opinion of poster.
Service
Advance Auto Parts Manager

Advance Auto Parts - You have a known meth-amphetamine dealer working as a assistant manager in Amarillo i

His name is Allen Fredrick, and he has actually been to my home and made threats to me. His address is 4017 S. Hayden, Amarillo 79110 and he is a piss-poor representative of your company. He sells *** through your Amarillo locations, as well as the Taco Bell on 34th and Washington in Amarillo. You need to look at his criminal background. He has no driver's license, no insurance and is a drug dealer. This information is getting handed off to the DEA since no one will answer my questions. Thank you for your time.
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Review
#1548981 Review #1548981 is a subjective opinion of poster.
Service
Advance Auto Parts Manager

Contact Advance Auto Parts Customer Service

Mailing Address:
Advance Auto Parts, Inc.
Store Support Center Store Support Center, 2635 E. Millbrook Road
Raleigh, North Carolina 27604
United States
Phone:
(877) 238-2623
All Advance Auto Parts Contacts

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Advance Auto Parts in Waterbury, Connecticut - Refund of money

1.0
Details
Yo compré un alternador y no lo necesito y no me quieren devolver el dinero
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Review
#1547771 Review #1547771 is a subjective opinion of poster.
Service
Advance Auto Parts Manager