Advance Auto Parts Manager Reviews and Complaints
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I am an employee at an advance auto parts. The general manager is literally impossible to get along with. He just takes times where he wants to *** at someone for weeks upon weeks for no reason then quits and moves on to the next. The *** thing is I’ve been with the...
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Advance Auto Parts Manager
Cons
- Everything managers are awful
These past few months I’ve had calls to spend more time at advanced auto parts than I ever have before in my life. It’s just been one break down after another with my 96 Toyota Camry. It was the closest store to me, and it being my only vehicle, it was the only one...
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Service
Advance Auto Parts Manager
Arnold,mo telegraph location. My husband and i bought a used truck and came to advanced. And spent almost $50 on lights etc. As we where leaving a break line snapped. My husband went right inside to ask the manager to look up the part. My husband was told they couldnt...
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Advance Auto Parts Manager
Advance Auto Parts in Waterbury, Connecticut - Refund of money
Yo compré un alternador y no lo necesito y no me quieren devolver el dinero
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Service
Advance Auto Parts Manager
I needed a alternator for my Ford F150 truck. I called Advance Auto Parts in Hilton Head. S.C. after our discussion they told me they had 2 in stock. Apon arriving with my bad alternator they informed me their inventory was bad and they didn't have one. They told they...
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Advance Auto Parts Manager
On friday 5/24/2019 at like 8:50 pm before closing time... The sales representative didnt specify the return policy nor gave me any background education on the product! I called every day after to speak with multiple employees to only be told the rude employee i spoke...
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1 comment
Their return policy along with most other parts places is when a part is defective they will replace it with another part. Plus Advance has their return policy posted in the store.
Review
Service
Advance Auto Parts Manager
Reason of review
Poor customer service
Your Company sold me a defected alternator, and this is the 3rd time this has happened. They gave me a hard time each time I brought the alternator back to them for an exchange. I keep having to return the alternator less than 5 months grace period because they keep...
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3 comments
Had one come in the other day. Checked alternator.
Not charging. He says man that is the 8th alt I have had installed and have not got a good one yet. Told him you need a new mechanic not another alt.
Went to a different shop and they found a broken wire and fixed the problem in 5 mins. So multiple replacements of same part with same result means you are not to root of the problem.
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Service
Advance Auto Parts Manager
Advance Auto Parts in Ellsworth, Maine - To complain about a manager
Wrong number for what im looking for
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Service
Advance Auto Parts Manager
Advance Auto Parts in Tampa, Florida - Complaint on manager
The male manager (Juan) at your Kennedy location refused to help me because it was raining outside but had the female manager outside in the rain changing someone else’s battery. He then proceeded to be very rude to me in front of other customers. I explained my situation and he kept repeating that he wouldn’t come outside because it was raining. I explained it was important and he said “idk what to tell you, you can go somewhere else but I’m not going to help you.” I need to be contacted back about this problem and need to know something will be done about his actions.
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Service
Advance Auto Parts Manager
Advance Auto Parts in Panama City, Florida - Disrespectful manager service
I came into the store for service for my car to check engine light. As I reach the desk after standing in line for a few minutes I was rudely ignored and very hatefully yelled at.I am an assistant store manager and have been in retail for many years and I would never never treat my customers to the way this lady treated me I happened at the store off of highway 98 in Panama City her name was Nicki and she was the manager of the time this happened on Sunday 16th of December 2018.
Review
Service
Advance Auto Parts Manager
Reason of review
Poor customer service
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SOUNDS LIKE ONE OF LIL JIMMIES STORES HE IS THE DM AROUND HERE YOU MAKE MORE MONEY AT TARGET OR WENDYS I WOULD NOT EVEN GIVE 2 WEEKS I LEFT AND NOW WORKING AT HOME DEPOT MAKING 11.25 TO START