Product: Advance Auto Parts Manager Rating: 1 Star Clear all filters (24 of 105 reviews match)
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1.0
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I am an employee at an advance auto parts. The general manager is literally impossible to get along with. He just takes times where he wants to *** at someone for weeks upon weeks for no reason then quits and moves on to the next. The *** thing is I’ve been with the...
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1 comment
Anonymous
#1734474

SOUNDS LIKE ONE OF LIL JIMMIES STORES HE IS THE DM AROUND HERE YOU MAKE MORE MONEY AT TARGET OR WENDYS I WOULD NOT EVEN GIVE 2 WEEKS I LEFT AND NOW WORKING AT HOME DEPOT MAKING 11.25 TO START

Review
#1626553 Review #1626553 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Cons
  • Everything managers are awful
1.0
Details
These past few months I’ve had calls to spend more time at advanced auto parts than I ever have before in my life. It’s just been one break down after another with my 96 Toyota Camry. It was the closest store to me, and it being my only vehicle, it was the only one...
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#1617085 Review #1617085 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
1.0
Details
Arnold,mo telegraph location. My husband and i bought a used truck and came to advanced. And spent almost $50 on lights etc. As we where leaving a break line snapped. My husband went right inside to ask the manager to look up the part. My husband was told they couldnt...
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#1563672 Review #1563672 is a subjective opinion of poster.
Service
Advance Auto Parts Manager

Advance Auto Parts in Waterbury, Connecticut - Refund of money

1.0
Details
Yo compré un alternador y no lo necesito y no me quieren devolver el dinero
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Review
#1547771 Review #1547771 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
1.2
Details
I needed a alternator for my Ford F150 truck. I called Advance Auto Parts in Hilton Head. S.C. after our discussion they told me they had 2 in stock. Apon arriving with my bad alternator they informed me their inventory was bad and they didn't have one. They told they...
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Review
#1545429 Review #1545429 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
1.1
Details
On friday 5/24/2019 at like 8:50 pm before closing time... The sales representative didnt specify the return policy nor gave me any background education on the product! I called every day after to speak with multiple employees to only be told the rude employee i spoke...
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1 comment
Anonymous
#1692378

Their return policy along with most other parts places is when a part is defective they will replace it with another part. Plus Advance has their return policy posted in the store.

Review
#1543985 Review #1543985 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Reason of review
Poor customer service
1.0
Details
Your Company sold me a defected alternator, and this is the 3rd time this has happened. They gave me a hard time each time I brought the alternator back to them for an exchange. I keep having to return the alternator less than 5 months grace period because they keep...
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3 comments
Anonymous
#1687395

Had one come in the other day. Checked alternator.

Not charging. He says man that is the 8th alt I have had installed and have not got a good one yet. Told him you need a new mechanic not another alt.

Went to a different shop and they found a broken wire and fixed the problem in 5 mins. So multiple replacements of same part with same result means you are not to root of the problem.

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#1528493 Review #1528493 is a subjective opinion of poster.
Service
Advance Auto Parts Manager

Advance Auto Parts in Ellsworth, Maine - To complain about a manager

1.0
Details
Wrong number for what im looking for
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Review
#1520871 Review #1520871 is a subjective opinion of poster.
Service
Advance Auto Parts Manager

Advance Auto Parts in Tampa, Florida - Complaint on manager

1.0
Details
The male manager (Juan) at your Kennedy location refused to help me because it was raining outside but had the female manager outside in the rain changing someone else’s battery. He then proceeded to be very rude to me in front of other customers. I explained my situation and he kept repeating that he wouldn’t come outside because it was raining. I explained it was important and he said “idk what to tell you, you can go somewhere else but I’m not going to help you.” I need to be contacted back about this problem and need to know something will be done about his actions.
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#1458082 Review #1458082 is a subjective opinion of poster.
Service
Advance Auto Parts Manager

Contact Advance Auto Parts Customer Service

Website:
www.advanceautoparts.com
Mailing Address:
Store Support Center Store Support Center, 2635 E. Millbrook Road
Raleigh, North Carolina 27604
United States
Phone:
(877) 238-2623
All Advance Auto Parts Contacts

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Advance Auto Parts in Panama City, Florida - Disrespectful manager service

1.0
Details
I came into the store for service for my car to check engine light. As I reach the desk after standing in line for a few minutes I was rudely ignored and very hatefully yelled at.I am an assistant store manager and have been in retail for many years and I would never never treat my customers to the way this lady treated me I happened at the store off of highway 98 in Panama City her name was Nicki and she was the manager of the time this happened on Sunday 16th of December 2018.
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Review
#1425275 Review #1425275 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Reason of review
Poor customer service