Product: Advance Auto Parts Manager Rating: 2 Stars Clear all filters (6 of 105 reviews match)
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Advance Auto Parts in Palm Beach Gardens, Florida - Customer service

2.0
Details
The manger in the Palm beach gardens FL location is the most rude, nasty, miserable man I’ve I met. This man should in no way be in customer sever. Me and my family have spent a lot of money in this store only to be treated like crap by this man, if we ever had to return!
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Review
#1367637 Review #1367637 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Reason of review
Poor customer service
2.2
Details
Y'all need to look into this this is getting a little ridiculous I'm about sick of it. And the black girl in commercial... well let's just say I see her in the company's vehicles at Walmart, roses, Hibbett Sports, and lots of other places while she shopping. And I...
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Review
#1198986 Review #1198986 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Reason of review
Poor customer service
2.4
Details
The manager of the Bluffton store called to the Okatie South Carolina store and spoke with Shane. Shane said he would be there and I could come grab the two spark plugs even though it would be right at closing time or just after. When I got to the store it was locked...
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8 comments
Anonymous
#1437387

I come to look at complaints about advance and all i see is ya'll bickering both have good points but why is op so mean to the anonymus person its only opinin and btw i will give my name so op dont get mad at me too and i dont work for them

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Review
#1196430 Review #1196430 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Reason of review
Poor customer service

Advance Auto Parts in Jonesborough, Tennessee - Rude management

2.0
Details
I have had several occasions where the manager Boone at the Jonesborough TN store has been very rude and disrespectful to me every time I go into that store I use advance a lot and Jonesborough is the most convenient store for me and have several friends and family with commercial accounts there and are on the edge of taking there buisness else where if something isn't done about BOONE!!!!
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Review
#1116466 Review #1116466 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Reason of review
Poor customer service

Advance Auto Parts - The worst

2.4
Details
This place in Stamford ct is the worst place ever the manager is name Ryan that guy thinks the he is the most important person in the entire world no education at all those guys who work there are the slowest thing on the planet please please please don't go there go auto zone at least They work beat fast
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Review
#1062624 Review #1062624 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Reason of review
Poor customer service
2.2
Details
Went to store # 01205 Murrysville for headlight bulbs sales clerk sold me the wrong bulbs melted the headlight casing causing $1200 damage When I told the manager how much the repair would cost his response was “I’m not giving you $1200” their customer service is...
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2 comments
Anonymous
#1414327

It is not possible to install the wrong bulb. The connectors are all different... sounds like an “installation issue”

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Review
#1013207 Review #1013207 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Cons
  • Customer service
  • Manager
  • Lack of accountability
Reason of review
wrong part sold to me
Loss
$1200
Preferred solution
Full refund
Tags
  • Poor management skills

Contact Advance Auto Parts Customer Service

Website:
www.advanceautoparts.com
Mailing Address:
Store Support Center Store Support Center, 2635 E. Millbrook Road
Raleigh, North Carolina 27604
United States
Phone:
(877) 238-2623
All Advance Auto Parts Contacts

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