Product: Advance Auto Parts Sales Representative Rating: 2 Stars Clear all filters (5 of 31 reviews match)
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Advance Auto Parts in Downers Grove, Illinois - Timing chain failure after 30000 miles. Possible engine damage for chain failure

1.8
Details
Advance Auto Parts - Timing chain failure after 30000 miles. Possible engine damage for chain failure
Advance Auto Parts - Timing chain failure after 30000 miles. Possible engine damage for chain failure
Advance Auto Parts - Timing chain failure after 30000 miles. Possible engine damage for chain failure
Purchased a timing chain under the impression it had a lifetime warrenty. Was told it had a lifetime warrenty. After 2 years and 30000 miles. The chain failed in multiple spots. The person i talked on the phone with was no help. Didnt offer any solutions. I will not be purchasing any parts from here anymore. Now because the chain failed i might be looking at buying a new motor for my truck
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Review
#1561416 Review #1561416 is a subjective opinion of poster.
Service
Advance Auto Parts Sales Representative

Advance Auto Parts - Very rude service

2.2
Details
I called to inquire about some wiper blades and the associate Latricia was very rude in giving me prices and just hing up without saying bye or have a nice day. Just hung up the phone in my face. Employees like her will cause me to never shop at Advance again and i will tell everyone i know not to shop there. I will gladly take my money and business elsewhere.
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Review
#1536010 Review #1536010 is a subjective opinion of poster.
Service
Advance Auto Parts Sales Representative
Reason of review
Poor customer service
2.0
Details
After purchasing 2 marine deep cycle batteries (29HM) at the Cullman, AL store (#9350), the store clerk (Kim) was wheeling them out of the store and tipped the cart over causing both batteries to crash to the concrete floor. She lifted them back into the cart and...
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1 comment
Anonymous
#1628443

Legitimate complaint.

Review
#1399905 Review #1399905 is a subjective opinion of poster.
Service
Advance Auto Parts Sales Representative
Cons
  • Old product
Reason of review
Bad quality
Preferred solution
Would like 2 new marine deep cycle batteries (29MH) that are stamped November 2018 that has a reading of 12.5 or more volts.
1.9
Details
I purchased an ignition part it was bad took it back ordered another my mechanic informed me that it was also bad got one from oreillys it worked fine when I took the second one back to advance auto for a refund the clerk said he was not going to give my refund he told...
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Review
#1351056 Review #1351056 is a subjective opinion of poster.
Service
Advance Auto Parts Sales Representative
Reason of review
Return, Exchange or Cancellation Policy
2.4
Details
Store 2802 w pt st Luice blvd Psl Fl 34953 Sunday at 1pm manger was Jose I believe not sure the employee but he was the only other male working there today. As I went to advance auto parts like I have the last 20 years since I owned a vehicle since it was called...
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3 comments
Anonymous
#1397615

You need to contact the district manager. they'll give you a 50 dollar gift card

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Review
#1130338 Review #1130338 is a subjective opinion of poster.
Service
Advance Auto Parts Sales Representative
Reason of review
Poor customer service

Contact Advance Auto Parts Customer Service

Website:
www.advanceautoparts.com
Mailing Address:
Store Support Center Store Support Center, 2635 E. Millbrook Road
Raleigh, North Carolina 27604
United States
Phone:
(877) 238-2623
All Advance Auto Parts Contacts

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