Product: Advance Auto Parts Sales Representative Clear all filters (31 of 31 reviews match)
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I have a complaint on your manager in the Linden NJ Store , On St George Ave. The Manager at the store ( male) is very disrespectful when talking to a woman, and I am not the only woman he has spoken with, that he does not acknowledge the conversation. He disregards...
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Review
#1455247 Review #1455247 is a subjective opinion of poster.
Service
Advance Auto Parts Sales Representative
2.0
Details
After purchasing 2 marine deep cycle batteries (29HM) at the Cullman, AL store (#9350), the store clerk (Kim) was wheeling them out of the store and tipped the cart over causing both batteries to crash to the concrete floor. She lifted them back into the cart and...
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1 comment
Anonymous
#1628443

Legitimate complaint.

Review
#1399905 Review #1399905 is a subjective opinion of poster.
Service
Advance Auto Parts Sales Representative
Cons
  • Old product
Reason of review
Bad quality
Preferred solution
Would like 2 new marine deep cycle batteries (29MH) that are stamped November 2018 that has a reading of 12.5 or more volts.
1.0
Details
Damascus Maryland Advance auto went it and the one guy was late and when he did show up he was wearing sweatpants seriously
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4 comments
Anonymous
#1628629

Snitch

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Review
#1381274 Review #1381274 is a subjective opinion of poster.
Service
Advance Auto Parts Sales Representative
Reason of review
Poor customer service
1.9
Details
I purchased an ignition part it was bad took it back ordered another my mechanic informed me that it was also bad got one from oreillys it worked fine when I took the second one back to advance auto for a refund the clerk said he was not going to give my refund he told...
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Review
#1351056 Review #1351056 is a subjective opinion of poster.
Service
Advance Auto Parts Sales Representative
Reason of review
Return, Exchange or Cancellation Policy

Advance Auto Parts - Nasty people.

1.0
Details
I had went to advance auto and ask one of the sales person can you please help me look at my tire pressure cause I don't have my glasses and he said no.
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Review
#1335351 Review #1335351 is a subjective opinion of poster.
Service
Advance Auto Parts Sales Representative
Reason of review
Poor customer service

Advance Auto Parts in Lanham, Maryland - Employ told false information

1.0
Details
Came to the store to return the product that I bought the employee told me no I can't return it because they don't have no commercial account then I seen her ring up a customer that was doing a commercial account because I think cuz he was Spanish and I was not Spanish. She refused me Services I felt very disrespecte
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Review
#1327441 Review #1327441 is a subjective opinion of poster.
Service
Advance Auto Parts Sales Representative
Reason of review
Poor customer service

Advance Auto Parts in Interlachen, Florida - Consumer complaint

2.5
Details
I was shopping in the advanced discount auto parts in interlachen florida. Robert Perry ID # 579053 the sales representative appeared to be following us around the store. I asked him and he said yes. I then asked him why and he proceeded to say that it is the companies policy. He has cost your company to lose at 600 dollars today 8-11-2018. If this is your companies policy this is very sad and frustrating especially when i spend money in the store and recommend others as well.
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Review
#1327387 Review #1327387 is a subjective opinion of poster.
Service
Advance Auto Parts Sales Representative
Reason of review
Poor customer service
1.0
Details
Went to Ashtabula, Ohio store and waited on by Greg Guerini. Absolutely the dumbest person in history with truck onowledge. Every question was answered with what I know was B.S. just to make a big sale. Stay away !!?
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3 comments
Anonymous
#1529721

*Knowledge Ya dummy lol

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Review
#1317226 Review #1317226 is a subjective opinion of poster.
Service
Advance Auto Parts Sales Representative
Reason of review
Poor customer service

Advance Auto Parts in West Memphis, Arkansas - Smart *** mgr.

3.1
Details
I was looking for speed nuts in a certain size and said there were two sizes in one package, the fellow named Authur proceeded to tell me you got to buy four to get your size with a *** attitude!!!!!
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Review
#1309442 Review #1309442 is a subjective opinion of poster.
Service
Advance Auto Parts Sales Representative
Reason of review
Poor customer service
1.0
Details
I had to order a part. It was a transmission limp mode sensor. When i got the part home it was wrong. I went back the next day,and your employee( Robert H) said to me rather rudely." I told you it was not what you wanted. He got loud boisterous,and rude. Telling me "...
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2 comments
Anonymous
#1512885

It’s a electric part. Even attempting to install it can void a return.

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Review
#1295907 Review #1295907 is a subjective opinion of poster.
Service
Advance Auto Parts Sales Representative
Reason of review
Poor customer service