Providence, Rhode Island
4.0
Details
0 comments

On 6/27/15. I was traveling alone in the maine turnpike when I noticed my battery light on my dash-board.

this could only mean my battery was loosing voltage do to a bad alternator, I managed to make it thirty miles to my exit and another tenth of a mile to an Advance Auto Parts store, where my truck died in their parking lot. I walked in talked to a girl named Stephanie behind the counter and told her I had problems,

she set me up with the parts I needed, the store manager Todd overheard our conversation and asked if there was anything he could do to help or if I needed to borrow their tools to do the job. When the new alternator was installed Todd moved his truck near mine and jump started my batteries.

I will be forever grateful to Stephanie and Todd for helping me that day, and for all the employees of Advance auto Parts on RT 27 North of Augusta Maine for treating me a total stranger like family. Thanks

Reason of review: Good customer service.

Advance Auto Parts Pros: Professional staff.

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