Product: Advance Auto Parts Warranty Clear all filters (0 of 21 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
When to the Brownstown store to get my parts that are covered under warranty. The employe Mike called me a crook because I didn't have a receipt from 3 years ago I gave him my work account which I bought it under he still wouldn't help me. He was very rude and...
Read more
Anonymous
Robert nedrow

I do have commercial account

Anonymous
mechanic

Advance only keeps customers history for 2 months. You must provide a receipt for coverage. If you do have a commercial account then you can contact the local Commercial Mgr a...

1.0
Product
Advance Auto Parts Warranty
#1227097
Reply to reviews
The Company claim warrenty for 3year Im having problem with it they dont want to accept it back
Read more
Anonymous
Mechanic

If it tests bad or defective on their machine they must replace it with a new one as per the warranty. You could call Corporate and give them your receipt number and they will...

Product
Advance Auto Parts Warranty
#1179726
Reply to reviews
It is a “Limited Lifetime Warranty”. This means they will replace the part 1 time with a receipt. There is no “magic disappearing ink” on the receipts... it’s thermal paper, if it gets hot (ie. leaving it in your glovebox) the paper fades quickly. Same receipts most...
Read more
Anonymous
Anonymous

No people think it means they can get new parts on general wear items " break pads , spark plugs " . Alot of customers yell and scream till the counter person breaks down and ...

Anonymous
Joe consumer

Agreed 100 percent!!!!!! Good review!!!

Product
Advance Auto Parts Warranty
#1163120
Reply to reviews
As a longtime customer with Advance Auto Parts I have always received good customer service, assistance and explanation but there is one location in Hampton, VA that I wish I could avoid at all cost but due to the close proximity of my home it’s the most reasonable to...
Read more
Product
Advance Auto Parts Warranty
#819936
Reply to reviews
I purchased a a battery from store 6464 in Poinciana, had issues the last couple of days on which I got stranded and had to jump it 3 times. Went to the store with my receipt the person on the counter wouldn't do anything because for some reason my name wouldn't come...
Read more
Anonymous
Anonymous

Wow! What a horrendous experience. All Advance Auto Parts stores are supposed to offer free battery testing, charging, and as long as it's not a Mercedes, BMW, or Corvette, o...

1.0
Poinciana,Florida
Product
Advance Auto Parts Warranty
I didn't like
  • Service
  • Lack of responsibility for their products
  • Lack of customer service on this store
#804026
Reply to reviews
my wife had a battery installed by the atore a year ago. It has been starting slow for a few weeks now but no complete discharge. I went back to the store to see about warranty because something is wrong. My load tester is broken so i figuted they offred the testing...
Read more
Anonymous
Dryball

Actually testing the acid is not even allowed by part corporations. Too much liability. The electronic testers in fact DO recognize it as an issue and mark it bad due to low v...

1.5
Product
Advance Auto Parts Warranty
#789920
Reply to reviews
Bought a battery with a two year warranty from Advanced and had it installed there. About 9 months later the car wouldn't start. Had the car towed to my mechanic where I was told that the battery wasn't holding a charge. The alternator and starter tested fine. Took the...
Read more
Anonymous
Anonymous

As an Advanced employee, our warranties are basically ***. I've ran into this problem numerous time while trying to warranty out defective batteries and what happens is that o...

Anonymous
Dryball

First off, the battery manufacturers set the rules on battery warranty. Not the stores. Most stores don't know how to test a battery for a slow death issue. The testers are go...

1.0
Product
Advance Auto Parts Warranty
#787705
Reply to reviews
I had purchased brake shoes with a lifetime warranty and when I brought them back to your store for replacement your store manager was an arrogant ***. I will never spend another penny in your company. And I will put this review on social media to let everyone know how...
Read more
Anonymous
Anonymous

Must be another so-called "Public Schooled" educated individual that cannot read English and/or does not understand what is in print. No parts companies offer a 'Lifetime War...

Anonymous
Anonymous

Sir can I ask you a question? Being as Brake Shoes are a wear item why in the world would you think the lifetime warranty was for anything other than manufacturer defects? I m...

Product
Advance Auto Parts Warranty
#698958
Reply to reviews
Went into the Advance Auto Parts store in Elkin, NC with a battery problem. I told the customer service guy I bought the battery there and he begins to ask me questions about the receipt, when I bought it, and if I was sure I bought it there. He didn't bother to go...
Read more
Product
Advance Auto Parts Warranty
#691399
Reply to reviews
My loss is $150 on the Gold battery that won't hold a charge (bought 2/2014). When you read "Advance Auto Parts - Nice little scam on battery warranties at store 8968", you may recognize the problem of conflict of interest within some replies. The truth with batteries...
Read more
Anonymous
Anonymous

Try Advance Auto Parts stores are all corporate, as it is for Auto Zone.

Anonymous
Anonymous

As a side note none of the AAP locations are franchised, they are all corporately owned and they would need to test the battery first to determine if it is indeed defective, t...

Product
Advance Auto Parts Warranty
#686752
Reply to reviews