I own a 1998 Chevy lumina and I purchased a muffler with a lifetime warranty in early 2011.I found the receipt but it was so faded it couldn't be read. I contacted the advance store in ashtabula ohio and asked them to look it up on thier system.I gave them my name and they told me it wasn't there.
I was getting upset by that point. they told me if I could get a part number off of it they might be able to do something.it was in such bad shape there wasn't a part number on it.then I was told nothing could be done.I was hot by then.I needed a new one so I asked how much was a new muffler.I was told $114.00.I said to them let me check around.I called auto zone and they told me $51.00.
I called o riellys and 2 other private parts stores and their prices were all between $51.00 and $53.00.I can't believe that advance is charging almost double than any store in my area.I purchased a muffler for a jeep liberty for a friend in July.I priced it first at advance because it was the closest to me.they gave me a price of a $135.00.I said OK and then called auto zone. Auto zone gave me a price of $63.00.I was a good customer at advance until now I will never buy anything from advance again.what other merchandise is overpriced in their store?
Product or Service Mentioned: Advance Auto Parts Warranty.