I wrote in plain english what I wanted She did not understand and asked me a few times Yesterday when I called I was on off in 3 minutes TODAY 30 with no resolve on the same question All I wanted was the code given yesterday some respect not hung up on by a online supervisor from another country My time is precious I did not order what I wanted Who lost out The company These csr's do not care. BRING BACK YOUR AMERICAN CALL CENTER ADVANCE AUTO
I bet the founder of this company Arthur Taubman would really hate what his customer service online has become and coming from another country, for shame."
Product or Service Mentioned: Advance Auto Parts Customer Care.
Reason of review: Poor customer service.
Preferred solution: I want a call from the presidents secretary. I have copied the conversation with the call center..
Advance Auto Parts Cons: Awful online overseas chat.