Clarksville, Tennessee
Not resolved

My husband purchased a alternator from store #3250 in Clarksville Tennessee.He paid 300.00 dollars to have it put on.The car was still having the same problem.He went to Advance Auto and they told him the alternator was bad.So Advance sold him a defective alternator.Now my husband has to get this alternator off before he can get another one.And to shell out another 300.00 dollars.Great business you do.You sell him a piece of *** and he is out alot of money.My husband has done alot of business there but no longer.

Product or Service Mentioned: Alternator.

Reason of review: Damaged or defective.

Monetary Loss: $300.

Preferred solution: Let the company propose a solution.

Advance Auto Parts Cons: Losing money.

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Advanced Autoparts reman alternators are JUNK!! Had them test 2 off the shelf, both bad including the one I bought, installed, and brought back. Never ever ever buy alternators from Advanced Auto!!


Always test alternators before leaving store


If the car was having the same problem after the alternator install....then it wasn't the alternator to begin with genius. Take it to a better mechanic that has basic knowledge of electrical systems.

Chances are so slim that they sold you a defective alternator. I'm sure you've had this problem remedied by now and realize it was a different problem to begin with.


It's called WARRANTY.. Plus, all the stores (AAP, AZ, OR) sell the same exact parts, different boxes.


I would take the repair receipt back to store manager and ask him to submit a labor claim.

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