Have gone into subject store 3 times during lunch recently only to find 1 clerk up front with several customers waiting. You can hear talking in the back and today there were 2 Advance people outside in the parking lot talking to each other.
3rd time now I've gone to O'Reilly's instead. Advance Auto store in Versailles, KY work rings around the Lexington location. Would like to see Lexington store get their act together because they are close to workplace.
Have been dealing with Advance for many years. Several other customers walked out before I did and saw one of them at O'Reily's down the street also.
Product or Service Mentioned: Advance Auto Parts Customer Care.
Reason of review: Poor customer service.
Advance Auto Parts Cons: Customer service.