Advance Auto Parts - Battery
I went on a trip and was having problem starting my car.
When I got back home I took the car to The Advance Store
where I purchased the battery sept. 2012. They tested the
battery and alternator and said the tested fine an told me I should replace the positive terminal clamp so I had a mechanic do that. That was not the problem so with the
car soundin like a draging starter I replaced it for $192.00.
Drove it home. The next morning same problem. After a couple
more days I took the car to Precision Tune and left it overnight so they could test the car. The next morning Precision Tune called and said the battery only showed
10 volts. So that afternoon I took my car back to the Advance auto parts store. Told them what happen. They said to
make sure they would need to put a full charge on the
battery. The test showed the battery was 150 amps low.
So they prorated my battery and replaced it. I feel since my battery wasn't tested properly the first time. I feel I
should be compensated for my time or at least something
for the started I replaced.
Thank,
Still a customer,
Charles Robinson
crobinson@knology.net
Product or Service Mentioned: Advance Auto Parts Customer Care.
Monetary Loss: $192.
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