Bought a 3 year warranty Autocraft Gold battery, installed it 11/2014. In Dec 16 all of sudden it started cranking really slowly.
Maybe it lost heart after Trumpsky/Putin stole the election. I took the disconsolate battery to my local Advance Auto Parts, showing up on a Tuesday night at 8:10. They checked it quickly and agreed it was defective. They said that these batteries should last 5 to 7 years.
Anyway, they had one in stock. They let me use the store computer to order a replacement online so I could take advantage of the $40 off $100 offer. They credited me 100% for the dead battery and core and i was out of there by 8:30. My 1991 Lincoln Mark VII LSC is back on the road!
Really great service from this location, and not for the first time.
Not just the individual tonight, but others on other occasions. Somebody is doing a good job of training and hiring!
Product or Service Mentioned: Advance Auto Parts Customer Care.
Reason of review: Good customer service.
Advance Auto Parts Pros: Customer service, Refund policy, Testing expertise.