Hiram, Georgia
Not resolved
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I'm in the Advance Auto at Clairmont and Buford Highway for about 20 minutes for 15 of those minutes there was nobody to parts counter and for the 5 or 7 minutes I was in there there was it was just a young girl probably about 18 didn't barely know what she was doing left by herself and she's struggling doing pretty good but all of a sudden she *** brain for it *** paint from behind the counter and Lisa counter unoccupied for roughly 15 minutes gentleman mean if staying in front of me talking about engine oil Lucas wash time is good product I've been used it forever when the manager I guess it was the manager come back and help the guy in front of me little girl comes out and proceeded to help me and I complain that it's wrong for them to have left at counter for 15 minutes unattended with a line of people the Pointe Blank problem being there was nobody to parts counter for 15 minutes but a loyal customer of Advance Auto for over 30 years in that 30 years I know I spent 50 plus thousand dollars and their store as a loyal customer I will never come back to advance again this was she worst experience of my life I complain and then after I'm through complain I apologize to the young girl I just lost snap because I'd had just paid a $423 ticket Doraville and I apologized to her that it's still kind of ticked off about that but by pulling in my problem is 4 / 15 minutes there was nobody at the damn parts counter to help someone somebody could walk in and robbed that place blind and what nobody knows nothing does poor management and for your manager to come over and raise his voice at me after I've already apologized to the young girl and we will talk about My Hotrod I will never ever spend another dime and I'm going to tell everybody I know we will never buy another part from y'all

Product or Service Mentioned: Advance Auto Parts Manager.

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