1524 W Main St, Salem, VA 24153
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I went to the salem va store to buy a battery there was one employee sitting on front on a bench on his cell phone. One guy at the counter helping a lady One other guy walking around in the store never offered to help.

I stood there for 20 mins two other people came in and left.

This whole time the guy is still out front on his phone.tje young man went out to put a battery in the ladys truck He took the tester with him i rasied my hood i told him to finish the lady she was ahead of me. The guy finally got off his cell phone went inside I stood in the parking lot for 10 mins

So i colsef mu hood about that time the guy finally comes out and ask if i need a battery i told him not to worry about it i would take my business to auto zone

He looked at me and sorry we got busy.he lost 3 customers whil he talked on his phone

Product or Service Mentioned: Advance Auto Parts Customer Care.

Reason of review: Poor customer service.

Advance Auto Parts Pros: Being able to oder what i need online.

Advance Auto Parts Cons: Lazy employees, Lack of integrity.

  • advanced auto pissed customer
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Anonymous
#1729055

Maybe he was on break or lunch. I guess since it’s a free service they are supposed to wait on you right away

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