Contact Information

Advance Auto Parts Phone Numbers

Toll-Free Number:

  • (877) 238-2623 Available 7 days a week

Alabama Locations:

  • (334) 395-7475 3036 Atlanta Hwy, Montgomery, AL 36109, USA
  • (205) 553-6314 4412 Old Birmingham Hwy, Tuscaloosa, AL 35404, USA
  • (205) 467-3360 5790 US-11, Springville, AL 35146, USA
  • (256) 845-4222 905 Gault Ave S, Fort Payne, AL 35967, USA

Arkansas Locations:

  • (479) 927-3872 100 N Thompson St, Springdale, AR 72764, USA

Colorado Locations:

  • (303) 450-0158 13675 Huron St, Broomfield, CO 80023, USA
  • (719) 550-3644 5826 Tutt Blvd, Colorado Springs, CO 80923, USA

Customer Service:

  • (877) 238-2623 Available 7 days a week

Delaware Locations:

  • (302) 644-0141 17884 Coastal Hwy Ste 1, Lewes, DE 19958, USA
  • (302) 424-2442 642 N Dupont Blvd, Milford, DE 19963, USA

Florida Locations:

  • (813) 626-7748 1009 S 78th St, Tampa, FL 33619, USA
  • (904) 807-9709 10771 Beach Blvd Ste 203, Jacksonville, FL 32246, USA
  • (954) 981-6452 1511 South State Road 7, Hollywood, FL 33023, USA
  • (904) 824-4495 270 FL-16, St. Augustine, FL 32084, USA
  • (863) 852-1470 38401 US-27, Davenport, FL 33837, USA
  • (863) 382-6663 4031 US Hwy 27 S, Sebring, FL 33870, USA
  • (321) 473-6833 5550 N Wickham Rd, Melbourne, FL 32940, USA

Georgia Locations:

  • (770) 748-1181 904 N Main St, Cedartown, GA 30125, USA
  • (706) 232-7779 940 Martin Luther King Jr Blvd, Rome, GA 30161, USA

Idaho Locations:

  • (208) 319-0216 303 E Franklin Rd, Meridian, ID 83642, USA

Illinois Locations:

  • (630) 679-1480 257 N Weber Rd Ste D, Bolingbrook, IL 60490, USA
  • (217) 356-7069 403 N Mattis Ave, Champaign, IL 61821, USA
  • (773) 376-3662 4301 S Ashland Ave, Chicago, IL 60609, USA

Indiana Locations:

  • (812) 539-2245 1238 W Eads Pkwy, Lawrenceburg, IN 47025, USA
  • (574) 231-9404 130 E Ireland Rd, South Bend, IN 46614, USA

Iowa Locations:

  • (319) 233-2311 2010 Sears St, Waterloo, IA 50702, USA

Louisiana Locations:

  • (504) 466-9450 3150 Loyola Dr, Kenner, LA 70065, USA
  • (337) 367-7426 818 E Admiral Doyle Dr, New Iberia, LA 70560, USA

Maine Locations:

  • (207) 774-1944 1364 Congress St Ste 1, Portland, ME 04102, USA

Maryland Locations:

  • (410) 638-7131 1202 Agora Dr, Bel Air, MD 21014, USA
  • (301) 737-6072 21605 Great Mills Rd, Lexington Park, MD 20653, USA
  • (410) 770-8925 29344 Dover Rd, Easton, MD 21601, USA

Massachusetts Locations:

  • (978) 774-1208 180 Endicott St, Danvers, MA 01923, USA
  • (413) 562-1620 282 E Main St, Westfield, MA 01085, USA
  • (508) 775-0103 306 Falmouth Rd, Hyannis, MA 02601, USA
  • (617) 436-5003 676 Morton St, Mattapan, MA 02126, USA
  • (508) 580-8322 966 Main St, Brockton, MA 02301, USA

Michigan Locations:

  • (989) 725-2972 1020 E Main St, Owosso, MI 48867, USA
  • (810) 966-3960 1409 24th St, Port Huron, MI 48060, USA
  • (269) 341-4480 3511 S Westnedge Ave, Kalamazoo, MI 49008, USA
  • (810) 686-4534 430 W Vienna Rd, Clio, MI 48420, USA
  • (586) 427-5255 8077 East 8 Mile Road, Warren, MI 48089, USA

Minnesota Locations:

  • (320) 202-8900 2550 2nd St S, St Cloud, MN 56301, USA

New Hampshire Locations:

  • (603) 673-7020 162 Elm St, Milford, NH 03055, USA
  • (603) 436-4068 2299 Lafayette Rd, Portsmouth, NH 03801, USA
  • (603) 298-7036 71 N Main St, West Lebanon, NH 03784, USA

New Jersey Locations:

  • (609) 893-8100 1 Juliustown Rd, Browns Mills, NJ 08015, USA
  • (908) 698-0565 130 N Main St, Manville, NJ 08835, USA
  • (862) 207-4828 1500 US-46, Parsippany, NJ 07054, USA
  • (732) 637-0016 3690 U.S. 9, Freehold, NJ 07728, USA
  • (201) 291-0702 427 Market St, Saddle Brook, NJ 07663, USA
  • (973) 209-7722 432 NJ-23, Franklin, NJ 07416, USA
  • (856) 327-3600 800 N 2nd St, Millville, NJ 08332, USA

New York Locations:

  • (585) 342-3850 1060 East Ridge Road, Rochester, NY 14621, USA
  • (585) 396-9030 180 Eastern Blvd, Canandaigua, NY 14424, USA
  • (315) 339-6943 1820 Black River Blvd, Rome, NY 13440, USA
  • (585) 786-4420 2319 N Main St, Warsaw, NY 14569, USA
  • (607) 275-3301 380-384 Elmira Rd, Ithaca, NY 14850, USA
  • (315) 687-6141 431 Genesee St, Chittenango, NY 13037, USA
  • (518) 566-6173 500 NY-3, Plattsburgh, NY 12901, USA
  • (518) 477-2765 563 Columbia Turnpike, East Greenbush, NY 12061, USA
  • (585) 335-2590 9547 Airport Rd, Dansville, NY 14437, USA

North Carolina Locations:

  • (919) 553-5781 10529 US Hwy 70 West, Clayton, NC 27520, USA
  • (252) 237-1177 1405 Tarboro St SW, Wilson, NC 27893, USA
  • (919) 876-8643 2635 E Millbrook Rd, Raleigh, NC 27604, USA
  • (910) 681-0734 7161 Market St, Wilmington, NC 28411, USA
  • (910) 521-6930 7982 NC-711, Pembroke, NC 28372, USA

North Dakota Locations:

  • (701) 775-4618 2521 S Washington St, Grand Forks, ND 58201, USA

Ohio Locations:

  • (740) 370-4980 10708 US-23, Lucasville, OH 45648, USA
  • (937) 778-9609 113 S College St, Piqua, OH 45356, USA
  • (740) 454-2564 1215 Linden Ave, Zanesville, OH 43701, USA
  • (614) 575-2005 1320 Hill Rd N, Pickerington, OH 43147, USA
  • (419) 589-5843 1370 Ashland Rd, Mansfield, OH 44905, USA
  • (937) 497-0044 1510 Michigan St, Sidney, OH 45365, USA
  • (740) 374-7200 220 Greene St, Marietta, OH 45750, USA
  • (419) 663-0908 225 Milan Ave, Norwalk, OH 44857, USA
  • (330) 343-7816 312 Union Ave, Dover, OH 44622, USA
  • (740) 622-6008 329 S 2nd St, Coshocton, OH 43812, USA
  • (740) 454-8539 38 N Maysville Ave, Zanesville, OH 43701, USA
  • (614) 277-0871 4041 Hoover Rd, Grove City, OH 43123, USA
  • (419) 930-8017 4920 Monroe St, Toledo, OH 43623, USA
  • (740) 928-0888 610 E Main St, Hebron, OH 43025, USA
  • (740) 354-5691 820 13th St, Portsmouth, OH 45662, USA

Oklahoma Locations:

  • (405) 672-6015 4329 SE 29th St, Del City, OK 73115, USA

Oregon Locations:

  • (541) 243-0062 532 NW 3rd St, Corvallis, OR 97330, USA
  • (503) 253-1113 727 SE 122nd Ave, Portland, OR 97233, USA

Pennsylvania Locations:

  • (814) 342-9101 1073 N Front St, Philipsburg, PA 16866, USA
  • (724) 918-4001 300 Phoenix Drive, Finleyville, PA 15332, USA
  • (814) 325-9918 497 Benner Pike, State College, PA 16801, USA
  • (717) 267-2249 902 Lincoln Way E, Chambersburg, PA 17201, USA
  • (717) 227-2700 902 Shrewsbury Commons Ave, Shrewsbury, PA 17361, USA
  • (215) 969-5105 9920 Bustleton Ave, Philadelphia, PA 19115, USA

South Carolina Locations:

  • (803) 286-4885 1087 Hwy #9 By-Pass, Lancaster, SC 29721, USA
  • (843) 569-0197 125 St James Ave, Goose Creek, SC 29445, USA
  • (864) 582-8563 2189 Southport Rd, Spartanburg, SC 29306, USA
  • (803) 648-2999 950 York St NE, Aiken, SC 29801, USA

Tennessee Locations:

  • (931) 381-4908 126 Bear Creek Pike, Columbia, TN 38401, USA
  • (865) 483-5664 1399 Oak Ridge Turnpike, Oak Ridge, TN 37830, USA
  • (615) 230-9896 160 W Broadway, Gallatin, TN 37066, USA
  • (731) 660-0305 2124 N Highland Ave, Jackson, TN 38305, USA

Texas Locations:

  • (214) 726-9035 104 W University Dr, McKinney, TX 75069, USA
  • (512) 863-3315 1407 Williams Dr, Georgetown, TX 78628, USA
  • (254) 773-8008 3817 S 31st St, Temple, TX 76502, USA
  • (281) 251-9184 6514 Cool Spring Drive, Spring, TX 77379, USA

Utah Locations:

  • (801) 973-6009 1255 3600 W Unit 10, Salt Lake City, UT 84104, USA

Vermont Locations:

  • (802) 334-9085 108 Community Dr, Newport, VT 05855, USA

Virginia Locations:

  • (434) 984-0013 100 S Pantops Dr, Charlottesville, VA 22911, USA
  • (804) 794-0256 1790 Creek Edge, Powhatan, VA 23139, USA
  • (434) 847-6748 3806 Campbell Ave, Lynchburg, VA 24501, USA
  • (540) 891-0703 5227 Jefferson Davis Hwy, Fredericksburg, VA 22408, USA
  • (804) 435-2081 530 N Main St, Kilmarnock, VA 22482, USA
  • (540) 678-1994 716 N Loudoun St, Winchester, VA 22601, USA
  • (540) 564-2610 885 E Market St, Harrisonburg, VA 22801, USA

Washington Locations:

  • (253) 719-7038 10620 Pacific Hwy SW, Lakewood, WA 98499, USA
  • (253) 854-0464 2402 Auburn Way N, Auburn, WA 98002, USA
  • (206) 905-3719 4505 38th Ave SW, Seattle, WA 98126, USA

West Virginia Locations:

  • (304) 422-5788 910 Division St, Parkersburg, WV 26101, USA

Wisconsin Locations:

  • (920) 405-5276 1488 W Mason St, Green Bay, WI 54303, USA
  • (920) 451-6202 2713 Calumet Dr, Sheboygan, WI 53083, USA
  • (608) 326-6494 525 E Blackhawk Ave, Prairie du Chien, WI 53821, USA
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Corporate Office Address:

Advance Auto Parts, Inc.
Store Support Center Store Support Center, 2635 E. Millbrook Road
Raleigh, North Carolina 27604
United States

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Summary of Advance Auto Parts Customer Service Calls

2080 TOTAL
CALLS
59% SUCCESSFUL
CONNECTIONS
03:40 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Advance Auto Parts to Ask about:

Staff Question:

  • “Customer service”
  • “Complaint on manager”
  • “Bad customer service”

Return/ Replace Question:

  • “Store wont return a part i bought” , Review #1722931
  • “Return issue”
  • “Complaint about returning item” , Review # 1714702

Employment Question:

  • “Paycheck”
  • “Job opportunity”
  • “Payroll”

Request for Information Question:

  • “About a part”
  • “Complain about account”
  • “Tryinto find out why my part is not warrantyed”

Refund Question:

  • “Refund issue” , Review # 1714174
  • “Problem with refund”
  • “Refund”

Payments and Charges Question:

  • “Core charge”
  • “Charged 3 times for online order”
  • “On line discount not applied”

Product/ Service Question:

  • “No help 4 workers One on the phone and nobody would help us” , Review # 1704615
  • “I want to see if I am able to work with the company again”
  • “My warranty is not showing up in the system”

Shipping and Delivery Question:

  • “Tracking an online order”
  • “Wrong part delivered”
  • “Late delivery”

Website/ Application Question:

  • “Can’t get website order filled”
  • “Stupid web site”
  • “Application issues”

Activation/ Cancellation Question:

  • “I want to cancel my online order”
  • “Cancel insurance coverage”
  • “Cancellation order”

Account Question:

  • “Commercial account”
  • “Need my password reset”
  • “I would like to open a new account”

Cards Question:

  • “Gave me a gift card back for the store and I wanted the cash back on my card or in cash”
  • “Gift card balance”
  • “Merchant card” , Review # 1332224

Other Question:

  • “Warenty”
  • “Failure to allow me to purchase a battery instead of waiting to see if mine is bad”
  • “I was done wrong”

Advance Auto Parts Rating Stats

2.0 out of 5 stars
based on 568 reviews
See all 1071 reviews

Rating trend

About

Top Advance Auto Parts Services

Customer Care, Manager, Sales Representative

Top Advance Auto Parts Products

Warranty, Website, Disc Brake Pads Warranty

Advance Auto Parts Pros and Cons

Pros: Close to my house, Discusted, Convience, Advance auto parts prices and location, Leaving the store

Cons: Customer service, Poorly trained associates, Employee attitude, Being totally disregarded, Lack of customer service on this store

Summary

Advance Auto Parts is a company wholly owned and operated by Advance Stores Company, Inc. The company was founded in 1932 by Arthur Taubman when the first Advance Store was opened in Roanoke, Virginia. Advance Auto Part specializes in retail of auto parts and accessories and provides a number of related services such as diagnosing of vehicle operational problems and repairs. Advance Auto Parts is considered to be one of the leading companies in the automotive market industry.

At the present time, Advance Auto Parts has tens of thousands of team members and operates more then three thousand stores all over the United States of America.

Advance Auto Parts reviews and complaints

Advance Auto Parts is ranked 49 out of 541 in Auto Parts and Accessories category

Area Served

USA

Payment Methods

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Advance Auto Parts Stats

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