I made online purchase of battery and arrived at the store before 8 AM. The store manager didn't even ask if I need a free installation.
When I asked him, he started to find every excuse not to do it. First, he needs another counter to come in. He said they will come in 1 hour. But, his employees started to come around 8 including a counter lady.
Second, he kept blaming me not to go to some local tire store, (not a Auto Advance Auto Part store). It is obvious that his motto is buy the product from his store, but get the service some place else. Once his colleagues came, he tried his best to ignore me.
He was too busy with chatting his last weekend trip. Even when I decided to return the battery, he kept complaining about me not going some other store to get the service done.
Product or Service Mentioned: Advance Auto Parts Manager.
Reason of review: Poor customer service.