Not resolved

I purchased several LED Flashlights online with Advanced. I was instantly upset when I opened the box.

They literally tossed the flashlights into the box and put some bubble wrap on top of the mess. Not enough to take up the empty space. In addition it was in a used box they pulled out of their trash. The way it was just tossed into the box was obviously intentional.

Of course I could return the mess and I will have to but now I have to also take the time to inspect and test each item. I should have used AMAZON or eBay.

I also found out that online orders with issues have to go through their Customer Care office. The local stores do not get involved with online orders.

If I must do this again I would order through my local store and that way if there were any issues they could be handled on the spot. I will not use their online services again.

Product or Service Mentioned: Advance Auto Parts Shipping Service.

Reason of review: Damaged or defective.

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