State: Florida Product: Advance Auto Parts Sales Representative Clear all filters (4 of 31 reviews match)
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Advance Auto Parts in Upper Keys, Florida - Complaint on service need help with issue

I need parts for an 89 Ford pickup truck the brakes they put me on hold after I said such and I've been on hold now for over 30 minutes.
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Review
#1575406 Review #1575406 is a subjective opinion of poster.
Service
Advance Auto Parts Sales Representative
Cons
  • Attitude and lack of product knowledge from clerk stacey
Reason of review
Poor customer service
Loss
$15
Preferred solution
Price reduction

Advance Auto Parts in Interlachen, Florida - Consumer complaint

2.5
Details
I was shopping in the advanced discount auto parts in interlachen florida. Robert Perry ID # 579053 the sales representative appeared to be following us around the store. I asked him and he said yes. I then asked him why and he proceeded to say that it is the companies policy. He has cost your company to lose at 600 dollars today 8-11-2018. If this is your companies policy this is very sad and frustrating especially when i spend money in the store and recommend others as well.
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Review
#1327387 Review #1327387 is a subjective opinion of poster.
Service
Advance Auto Parts Sales Representative
Reason of review
Poor customer service
2.4
Details
Store 2802 w pt st Luice blvd Psl Fl 34953 Sunday at 1pm manger was Jose I believe not sure the employee but he was the only other male working there today. As I went to advance auto parts like I have the last 20 years since I owned a vehicle since it was called...
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3 comments
Anonymous
#1397615

You need to contact the district manager. they'll give you a 50 dollar gift card

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Review
#1130338 Review #1130338 is a subjective opinion of poster.
Service
Advance Auto Parts Sales Representative
Reason of review
Poor customer service
We were driving through Crestview, fl going to a job site. We had an issue with our truck and needed parts. Advanced was basically the next lot over. We went in knowing what we needed but not positive what the name of the part was. The counter person was Tina. She was...
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2 comments
Anonymous
#1488259

Can't tell you how many times a week I am told :I need a whatyoucall. Are not in the vehicle so can't point out the part and have no clue where on the car it goes.

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Review
#1089808 Review #1089808 is a subjective opinion of poster.
Service
Advance Auto Parts Sales Representative
Reason of review
Poor customer service

Contact Advance Auto Parts Customer Service

Website:
www.advanceautoparts.com
Mailing Address:
Store Support Center Store Support Center, 2635 E. Millbrook Road
Raleigh, North Carolina 27604
United States
Phone:
(877) 238-2623
All Advance Auto Parts Contacts

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