State: Georgia City: Atlanta Product: Advance Auto Parts Customer Care Clear all filters (3 of 252 reviews match)
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Advance Auto Parts in Atlanta, Georgia - Didn't get a refund on a warranty part

1.0
Details
I called the corporate office and was put on hold indefinitely no one ever came. I was on hold for 45 minutes and I had to hang up
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Review
#1639432 Review #1639432 is a subjective opinion of poster.
Service
Advance Auto Parts Customer Care
Reason of review
Poor customer service
Loss
$200
Preferred solution
Speak to someone

Advance Auto Parts in Atlanta, Georgia - Will not take Parts back

They sold me the wrong part and want take it back they said I open it but it's the wrong part
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Review
#1399824 Review #1399824 is a subjective opinion of poster.
Service
Advance Auto Parts Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Advance Auto Parts - Customer Care Review from Atlanta, Georgia

3.2
Details
Went to advance today in Lewisburg wv,2 employees behind the counter, 3 customers, me being the 3rd.The 2 in front of me where already there when i got there.waited 15 minutes in line ,2 more people came in ,a 3rd employee came out and waited on the 2 that came in well after i did.After that i said the *** with this and went to napa which is where i will be going to from now on. By the way the 2 customers that where in front of me being waited on, 1 was buying a starter and the other was buying a battery that wasn't being installed. I think Advance needs to hire at least 1 qualified person per shift.But that was not the case when I was there. I won't need to worry about that ever happening to me at that store again.
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Review
#911315 Review #911315 is a subjective opinion of poster.
Service
Advance Auto Parts Customer Care
Reason of review
Poor customer service

Contact Advance Auto Parts Customer Service

Website:
www.advanceautoparts.com
Mailing Address:
Store Support Center Store Support Center, 2635 E. Millbrook Road
Raleigh, North Carolina 27604
United States
Phone:
(877) 238-2623
All Advance Auto Parts Contacts

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