8104 Ritchie Hwy, Pasadena, MD 21122, USA
Not resolved
1.0
Details
3 comments

ordered a part for holley carb. they called me next day & said part was un available.

told me to come in store for a refund. went in talked to jeramy at the counter. all i wanted was my $12.43. he asked me for my phone number which they already had.

they called me. then he ask for my driver license. i asked why he needed my license & he said to complete the transaction. i felt that that was way out of line for $12.43.

he was very un professional & rude for a counter person. i will not be coming to any of your stores again.

the store was in woodbury nj. on rt 45.

Product or Service Mentioned: Advance Auto Parts Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1484113

Lets get this straight, they called you and asked for info to cancel the order when it was unavailable, so you take offense to that. I guess they should of waited till you came in without a phone call to find out that the part you ordered was not available.

That way you could really get emotional and be upset. BOO HOO

Anonymous
#1483922

I don't see a problem here, except for you. Its for your security so follow the rules. Or as you said go elsewhere.

Anonymous
#1483890

All retail businesses take your info for security purposes. This keeps thieves from stealing a item at one store and returning it at another store for cash.

The ONLY people who have a problem giving that information IS THIEVES!! You’re not a thief are you?

Advance Auto Parts Reviews

  1. 284 reviews
  2. 94 reviews
  3. 101 reviews
  4. 48 reviews
  5. 41 reviews
Advance Auto Parts reviews