2946 N Central Ave, Chicago, IL 60634, USA
Not resolved
2.8
Details
1 comment

3rd time coming in to this store, employees on there phone or sitting down , talking among each other. I have to see who will help me ... When i pay with debit card and return items not needed, i ask for cash back and alway get an opposite answer then what the return policy says right next to them.

Product or Service Mentioned: Advance Auto Parts Customer Care.

Reason of review: Poor customer service.

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Anonymous
#1483295

They may offer cash back for debit card if they have enough in the cash register, otherwise its debit. Why are you asking for cash back if you paid for debit otherwise.

Why not pay for cash in the beginning instead of going in looking for a hassle? I know what the sign says as I had the same problem once but since most people pay by card they don't always have enough cash on hand in register at times.

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