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Every time I go to this location and there are no customers in the store I still have to wait to get waited on, they don't acknowledge you when your standing right in front of them and they talk among themselves like your not there. One time I had to wait well the counter person finished there cigarette standing out in front of the store.

I guess that's what you get when all you hire is minimum wage help. McDonalds probably wasn't hiring the day these people were hired to work at and auto parts store with no automotive experience and surely no personal skills or manners.

Product or Service Mentioned: Advance Auto Parts Customer Care.

Reason of review: Poor customer service.

Advance Auto Parts Cons: Help.

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Little do you know we are not required to have automotive knowledge

We are expected to just pull parts that you need

Want a mechanic? Take it to a shop and PAY for the advice your seeking

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