Advance Auto Parts Reviews in Maryland, USA
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Is this your company?
Clear all filters
(30 of 1071 reviews match)
Latest review first
- Latest review first
- Most helpful reviews first
State:
City:
Show
Product:
Show
Advance Auto Parts review in Germantown, Maryland: Horrible customer service.
I ordered battery online picked it up, I took old 1 with to save time and a return trip. The guy told me that the system would not process the refund yet too soon. He said at closing he would process the core return so I would get refund of $22 back. Never happened contacted customer service all i was offered was 25% off next purchase. Never again!
Review
Service
Advance Auto Parts Customer Care
Advance Auto Parts review in Cooksville, Maryland: Upset customer
Problem solved. After I complained to your team, they called your Eldersburg, MD Store and they picked up your call. I did so subsequently, and my call was answered immediately. We kept your Eldersburg staff on their toes. Nobody likes calling a store several times with no response, thus my call. I will continue using your services & products. Vince Coleianne 410-984-8164
Review
First of all, I will never, ever go to ADVANCE AUTO PARTS, 25 INDUSTRIAL BLVD, CUMBERLAND MD AGAIN!!! I will go to AUTO ZONE and pay a higher price for their products because they are honest with me and accept my military discount even though I am disabled and not...
View full review
Review
Cons
- Employee attitude
- No integrity
- Quote wrong prices
Reason of review
Pricing issue
Loss
$36
Preferred solution
Price reduction
Tags
Advance Auto Parts review in Baltimore, Maryland: Question
Will call tomorrow Thanks
Review
Advance Auto Parts review in Baltimore, Maryland: I was done wrong
I asked for check engine service and was refused
Review
Pros
- Customer service
Cons
- Poorly trained associates
- Lazy employees
- Sucks
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
Advance Auto Parts review in District 6 Spauldings, Maryland: Poor customer service
I went in the store with a quart of oil my husband bought the wrong brand and type I just needed to exchange I seen that you can exchange without a receipt even return but the “manager “ refused to and when I asked why it was because he needed a receipt which I know to be a lie and was just like no my car really needs the other quart of oil this was ridiculous over a 6.99 product
Review
Service
Advance Auto Parts Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Advance Auto Parts review in District 4 Chestertown, Maryland: Defective parts and pay twice
Bought transmission. Trans was bad after paying another 1500.00 to have it checked and diagonosed. Then tells me I have to pay for another one in full till I bring back the junk one. Why? Core charge idiots its junk. Dont buy anything from from them.
Review
Advance Auto Parts review in Baltimore, Maryland: Customer complaint
I was threatened & Cursed out In the Store by an armed security officer
Review
Bought new battery from AAP in Hyattsville, MD in October 2018. In March of 2019 had to jump start the car every morning for a week. Drove it to a mechanic who did get to the car for 24 hours. The mechanic had to jump start the car. The battery tested at a 10 when it...
View full review
3 comments
Seven months later and still no problem with the battery.
View more comments
Review
Reason of review
Bad quality
Loss
$254
Preferred solution
Full refund
Compare Advance Auto Parts to
Advance Auto Parts
879 reviews
VS
AutoZone
879 reviews
Advance Auto Parts review in Elkton, Maryland: Question
If i lost my receipt for a battery buy. The store cant find the transaction under my name or phone number. Could you find it by tracking it down by the credit card used?
Review
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
It's seems to me she was having a difficult time. I don't see where she was "entitled".
She was upset. You military and veterans just seem to pick on her because she didn't seem to understand the difference in price. Why don't you all see this for what it is. A person who felt she was ripped off and very upset about it.
Instead of judging her, why don't you just try and understand instead, especially you military and veterans. PS I spent several years in the service myself. I didn't think military personnel and veterans would be so disrespectful and judgmental about another veteran.
Ma'am, thank you for your service and I'm sorry you had such a hard time. - Sir V