State: Maryland City: Baltimore Clear all filters (5 of 1071 reviews match)
filters
State:
City:
Product:
Show

Advance Auto Parts review in Baltimore, Maryland: I was done wrong

1.0
Details
I asked for check engine service and was refused
View full review
Review
#1595784 Review #1595784 is a subjective opinion of poster.
Pros
  • Customer service
Cons
  • Poorly trained associates
  • Lazy employees
  • Sucks
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution

Advance Auto Parts review in Baltimore, Maryland: Question

Will call tomorrow Thanks
View full review
Review
#1623531 Review #1623531 is a subjective opinion of poster.

Advance Auto Parts review in Baltimore, Maryland: Customer complaint

4.0
Details
I was threatened & Cursed out In the Store by an armed security officer
View full review
Review
#1506630 Review #1506630 is a subjective opinion of poster.
1.0
Details
Damascus Maryland Advance auto went it and the one guy was late and when he did show up he was wearing sweatpants seriously
View full review
4 comments
Anonymous
#1628629

Snitch

View more comments
Review
#1381274 Review #1381274 is a subjective opinion of poster.
Service
Advance Auto Parts Sales Representative
Reason of review
Poor customer service

Discrimination issue in the the Advance Auto Parts store #1605.

3.8
Details
On Friday, June 24th, 2016 I went to the Advance Auto Parts store #1605 which located in 1401 Pulaski Highway, Edgewood, MD 21040 to pick a parts ordered for my car. I waited a few minutes until the salesperson has finished talking on the phone and approached said that I want to take my order and showed him a copy of the order №60591359. During next 10-15 minutes he has checked something, and I offered to him my ID if necessary. He was quite rudely replied that it is not a necessary, and if need be, he will ask ... I did not say anything because I thought that a man has not a very good day… After a few minutes he asked me something very quiet, but I did not understand and asked him to repeat again. Upon hearing my English accent, he turned back to me and spoke to the chief with a request to deal with me, since I did not understand anything and he cannot speak with me at all. He handled the demonstrators roughly and naked aggression. He’s name was Robert Amoroso. I told his manager that if the English is not my native language but I’m speaking with confidence and during many years of working in the US Department of Defense I've never had problems with understanding my accent. And moreover, even if I do not understand something, he must be repeating as many times as necessary, because I’m still client and came in this store for service ... I guess it was an explicit expression discrimination that should NOT be inherent in US country, and in the Advance Auto Parts stores as well. Over twenty years of my life in the US I have never get such rudeness as in your store, THAT WAS THE LAST TIME I SHOPPED AT ADVANCE AUTO PARTS. I have to tell others in Facebook, Twitter, Google+ and YouTube about my experience there at that particular store with this particular employee. Best regards, L. Shats
View full review
Review
#873329 Review #873329 is a subjective opinion of poster.
Service
Advance Auto Parts Customer Care
Cons
  • Discrimination issue
Reason of review
Poor customer service

Contact Advance Auto Parts Customer Service

Website:
Mailing Address:
Store Support Center Store Support Center, 2635 E. Millbrook Road
Raleigh, North Carolina 27604
United States
Phone:
(877) 238-2623
All Advance Auto Parts Contacts

Advance Auto Parts Products and Services Reviews

Compare Advance Auto Parts to

Advance Auto Parts
Advance Auto Parts
879 reviews
2.0
VS
AutoZone
AutoZone
879 reviews
2.2
Compare Advance Auto Parts vs AutoZone

Latest Question

Advance Auto Parts Questions