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Beware shopping at the Advanced Auto Store in 16444 Commerce Plaza Drive in Clermont 34711.I went on a Thrusday to get a simple piece for my car amd today is Monday all from Thrusday-Today I had to go four times to this store cause they kept giving me the wrong piece and then they insisted it was the right piece,my mechanic placed the piece and on Saturday driving my son to work the piece came off and it cause the sealed for the transmission to break off.I had to tow the car,pay taxi and my son lost a days of work.Today Monday was the laat time we returned the piece to the store to only have son fat Hispanic man name Mark threaten my son course my son to get the *** out of the store and threaten to dight him this man came halfway following my son out the door took off his glasses to fight my son just because my son told him there was no need for his atittude this guy named Mark blow a screw loose in his head and became violent.What kind of convicts,trash,gang members with no knownledge on autos they have working at that store.And the worst part of it all is that the rest of the *** they have working there protect and cover up for each other reason why I say gang members.Not only that the place overall is trash they have no licensed mechanics working on cars in the parking lot on Mondays amd they sale drugs in the parking lot also.That place is not only ghetto trash but dangerous.I went to Auto Zone to get the piece and one time is all it took for them to give me the right piece and when I told them the nightmare at Advance Auto Part they told me to sue them.Their workers are clueless of what they are selling they moght sale you battery acid for windshield fluid.I am contacting the Better Business and filling a complaint with them also.

Reason of review: Poor customer service.

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Guest

sorry posted answer in wrong spot

Guest

They will not take back electrical items. The sign is posted as you walk in the door.

That is their new policy that they started sometime last yr.

I had the same problem and I have a commercial account there so once you bought it it is yours. Have a good day

Guest

If all the facts you state is true then sue them and or call the cops. BBB won't do anything for you.

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