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Advance Auto Parts review: Paycheck

Never gotten paid today. Why did it go to a closed bank account. When I provided a new account at TD bank
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Review
#1731682 Review #1731682 is a subjective opinion of poster.
1.0
Details
I went there in desperation, as my current car battery was completely dead, and this was the only auto store within walking distance. I was sold a battery that I was told was right for my car, at an absurd price mark-up, that turned out, according to my mechanic, to be...
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Review
#1610142 Review #1610142 is a subjective opinion of poster.
Product
Autocraft Car Battery
Reason of review
Bad quality

Update by user Jul 23

Mary Had Poor Employee professionalism at store 555 in Mount Holly New Jersey

Original review posted by user Jul 23

When visiting Advanced Auto in Mount Holly New Jersey while in line waiting for service employee Mary Pointed at a lady that was in line after me When she called the lady up I replied I was...
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2 comments
Anonymous
#1722517

I think you ARE pulling the race card. You are the one bringing up about your husband.

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Review
#1598081 Review #1598081 is a subjective opinion of poster.
Cons
  • Poorly trained associates
Reason of review
Poor customer service

Advance Auto Parts review in Runnemede, New Jersey: Check on refund

I was told I’d have my refund before yesterday and I still don’t
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Review
#1615436 Review #1615436 is a subjective opinion of poster.
3.8
Details
Purchased a oil special that was going on and when I got home to do the work I realized the car takes a different type of oil. So I went to return the oil where the associate told me that’s what the computer says but if I feel better return it for the other type . I...
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Review
#1554894 Review #1554894 is a subjective opinion of poster.
Service
Advance Auto Parts Sales Representative

Advance Auto Parts review in Clementon, New Jersey: Very rude service

1.0
Details
For starters a part I ordered arrived at the Advance Auto Parts Delmar, DE location on 09/03/19 I was not contacted. Waited till 10:00am on 09/04/19 still not contacted so I contacted the store only to be cutoff multiple times and hung up on and then call back only to have the supervisor justify the actions of that employee and stick up for the employee
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Review
#1644200 Review #1644200 is a subjective opinion of poster.
Service
Advance Auto Parts Cashier
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Advance Auto Parts review in Newark, New Jersey: Harassment in work environment

Good after noon I'm a employee at advance auto parts #7903 I really need someone to contact me asap on a matter at the job that has forced me to leave my shift today because I'm uncomfortable at work please someone contact me so I can figure out what to do thank you
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Review
#1442892 Review #1442892 is a subjective opinion of poster.
I went to Advance Auto Parts in Rockaway NJ recently for oil, oil filter and air filter supplies. I hadn't been there for close to a year due to distance from my home. In the past I remembered they had a good selection of everyday supplies out on the shelves and...
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2 comments
Anonymous
#1624495

I agree with everything you say EXCEPT for the part "Customer experience, Attitude and lack of product knowledge from clerk stacey." Yep their upper management has no idea concerning autoparts and customer interaction at places like this. Heck if I am not mistaken the Advance CEO is from Frito Lay and I know the local District Manager that has control over the store that i have my account at was a manager at CVS in the beauty section.

But to condemn the worker who is most likely new and not getting the proper training due to upper mgmt not wanting to spend the money is wrong. Its a low paying retail sales job that she is most likely doing the best she can in the environment that she is working in.

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Review
#1441545 Review #1441545 is a subjective opinion of poster.
Service
Advance Auto Parts Customer Care
Pros
  • Close to my house
Cons
  • Customer experience
  • Attitude and lack of product knowledge from clerk stacey
Tags
  • advance auto complaints
4.3
Details
I visit your store nemerous times through out the month. The store manager is extremely rude to her staff & customers. I purchased a headlight for my 2009 Toyota corrolla. The bulb was incorrect. I took it back to the store to exchange for the correct bulb. Store...
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2 comments
Anonymous
#1628607

Nemerous times every month eh? Wow.

I wonder how often that is!

I'm not familiar with this unit of measurement! Blow me

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Review
#1404599 Review #1404599 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Reason of review
Poor customer service

Contact Advance Auto Parts Customer Service

Website:
Mailing Address:
Store Support Center Store Support Center, 2635 E. Millbrook Road
Raleigh, North Carolina 27604
United States
Phone:
(877) 238-2623
All Advance Auto Parts Contacts

Advance Auto Parts Products and Services Reviews

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Latest Question

Advance Auto Parts Questions

Update by user Aug 31, 2018

District Manager reached out to me today, confirmed they had a customer service issue at that store and replaced Manager and store associate effective Tuesday Sept 4. Apologized profusely, said if I need anything to get back in touch with him.

Original review posted by user Aug 31, 2018

Aug 27 at 9:42 PM My name...
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1 comment
Anonymous
#1550348

Idiot, never provide personal information on an open internet site. You may well be opening Pandora's Box into your life with endless repercussions. Don't get upset ; this advice is provided for your own good.

Resolved
Review
#1343269 Review #1343269 is a subjective opinion of poster.
Service
Advance Auto Parts Customer Care
Cons
  • Store associate was slanderous and disrespectful towards me
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution