Order battery on line with pickup and FREE INSTALLATION at the local store in Twinsburg OH . after retail transaction was completed , the store said they would not provide FREE INSTALLATION since their computer said it required 'professional installation'.
I should have gone to NTB or the dealer and not waste time and money with Advanced Auto Parts (false advertising on website and advertisement). Tried the customer service number and a web chat - waste to time. I will not deal with this deceptive company again.
Website and advertisement offers are not honored. stay away from advanced auto parts and especially their on line ordering processs
Product or Service Mentioned: Advance Auto Parts Car Part Installation.
Reason of review: Not as described/ advertised.
Monetary Loss: $200.
Preferred solution: Let the company propose a solution.
Advance Auto Parts Cons: Failure to provide free installation of car battery.