State: North Carolina Product: Advance Auto Parts Manager Clear all filters (5 of 105 reviews match)
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Advance Auto Parts in Sandy Ridge, North Carolina - Excellent help from the manager.

4.5
Details
I just want to pass along a great experience I had at the Waxhaw North Carolina Advance store.. I walked in needing parts for my rear suspension shocks and bushings. John I believe the store manager helped me at the counter I didn't know exactly what parts are needed but he spent about 15 minutes with me trying to find the parts that fit on the computer. ordered the parts in that day installed them and everything fit 100%. just want to thank John at the Waxhaw North Carolina store for all the help.
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Review
#1617846 Review #1617846 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Pros
  • Committment to customer satisfaction
  • Sales people
Reason of review
Good customer service

Advance Auto Parts in Township 6 Graham, North Carolina - Complaint on manager

2.7
Details
I was told that I could return a starter that I bought for my car and was sent 15 miles to a whole nother store and the manager got short with me and didn't even let me finish what I was saying and just told me no when everything when I was told yes by another employee from another store.
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Review
#1502489 Review #1502489 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Reason of review
Poor customer service

Advance Auto Parts in Pembroke, North Carolina - Commercial sales

3.5
Details
The commercial sales are great however the drivers who deliver parts one in particular I think her name is Trisha store is 8067 in pembroke NC is always driving in the company cars talking and texting on her phone especially at stop lights holding up cars behind her oblivious to her surroundings it’s not only dangerous but against the law
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Review
#1446438 Review #1446438 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
Reason of review
Good customer service
I shop at advance auto store in creedmoor , north Carolina . ive been buying parts there since the store opened. I must say its such a disappointment to see the way I seen a manager treat a young black male employee a few weeks ago, this isn't the first time ive seen...
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2 comments
Anonymous
#906235

Maybe he was hiding from YOU.

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Review
#510735 Review #510735 is a subjective opinion of poster.
Service
Advance Auto Parts Manager
I walked into the store. Browsing at a few items. Overheard the manager, named Richard, talking down to an employee. Then, a few minutes later, another employee. Even spoke to customers with uncalled for attitude. I, then got the pleasure of him assisting me. Talked...
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Review
#482197 Review #482197 is a subjective opinion of poster.
Service
Advance Auto Parts Manager

Contact Advance Auto Parts Customer Service

Website:
www.advanceautoparts.com
Mailing Address:
Store Support Center Store Support Center, 2635 E. Millbrook Road
Raleigh, North Carolina 27604
United States
Phone:
(877) 238-2623
All Advance Auto Parts Contacts

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