The last 5 online orders I have made have not been ready for pickup when I arrived at the store. I understand there is an hour which you are supposed to wait, but I have in fact waited longer.
There are even times I arrived at a near empty store where the employees were just hanging around doing nothing. Meanwhile my order has not been picked. The last three times I have walked into this store I have been asked what can they help me with "buddy" by the employees. What in the *** has happened with our country?
Professionalism ,courtesy and initiative have all but disappeared. This is just one store , but not the only one with some workers that need to be trained properly and managed properly or simply fired.