2650 Simpson Rd, Kissimmee, FL 34744, USA
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1.9
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3 comments

On 8/20/18 i did a mainetnance job in my 1996 jeep cherokee classic cooling system. I bought the radiator cap from you but a few days later there was a leak by the cap that i replace with yours.

I installed the old one and today was when i had time to go back to request the cash return. At all times the salesman told me that he could not return the money, but could give me a new one. I declined it because the cap was not as tight as the old one, that was an original one. If he could not return the money he could have given a credit for future purchase.

His attitude was as you take or do not take , i cannot help you. I have been a customer of you for a long time and for the $5.39 that i paid for the part, means to loose for over $1000 that i spend yearly at your store. Salesman name: Nicolas, Store #06186.

Time 11:00 am Stock #CQSTA 17110019. Transaction #22NPL1GHLV1JD6

Product or Service Mentioned: Advance Auto Parts Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Advance Auto Parts Pros: Sal.

  • Poor management skills
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Anonymous
#1628632

Don't want it? Don't buy it.

Don't want it? Baaaaaby don't buy it!

Anonymous
#1599970

Yep take the warranty swap , or your out 5.39

Anonymous
#1578591

Their warranty states that defective parts will be replaced with a new part.

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