2170 Roanoke St, Christiansburg, VA 24073, USA
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I went into the Advance Auto and there was a new guy working his name is christian he has a very unfriendly way of dealing with customers, He is so busy trying to act like he knows everything, that he sold me all the wrong parts. SEVERAL TIMES so I took them all back and went to Napa where the people listen to me and smile when they take my money his name is christian and he works in the christiansburg va store. I have been buying from this Advance for many years but I think it is time for a change if this is the kind of customer service I am going to get

Product or Service Mentioned: Advance Auto Parts Customer Care.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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Anonymous
#1573516

If you received wrong parts in the past why did you go back ? Hmm

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