North Versailles, Pennsylvania
Not resolved
2.5
Details
1 comment

Advance Auto Parts

111 Walmart Dr

North Versailles, Pennsylvania

The customer service at this location is by far the worst I've seen. Jeff the store manager is rude, his attitude is nasty and he doesn't care what the issue is. I went to return an item that wasn't the right part for my car, I even had the receipt and he refused to take the item back with full refund. I will never use this location again.

*** another employee there is also just as rude and nasty. The overall experience there has left a bad image in my mind not only that location but the company as a whole. I will not use this retail chain again.

Reason of review: Poor customer service.

Monetary Loss: $107.

Preferred solution: These two advance employees and a rep of advance auto parts need to call me with an apology for the rude service I was given at the store..

Advance Auto Parts Cons: Employee attitude, Part and customer service, Poor communication, Poorly trained associates.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1310105

warranty is for replacement, not for money back.

Advance Auto Parts Reviews

  1. 284 reviews
  2. 94 reviews
  3. 101 reviews
  4. 48 reviews
  5. 41 reviews
Advance Auto Parts reviews