North Versailles, Pennsylvania
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1 comment

Advance Auto Parts

111 Walmart Dr

North Versailles, Pennsylvania

The customer service at this location is by far the worst I've seen. Jeff the store manager is rude, his attitude is nasty and he doesn't care what the issue is. I went to return an item that wasn't the right part for my car, I even had the receipt and he refused to take the item back with full refund. I will never use this location again.

*** another employee there is also just as rude and nasty. The overall experience there has left a bad image in my mind not only that location but the company as a whole. I will not use this retail chain again.

Reason of review: Poor customer service.

Monetary Loss: $107.

Preferred solution: These two advance employees and a rep of advance auto parts need to call me with an apology for the rude service I was given at the store..

Advance Auto Parts Cons: Employee attitude, Part and customer service, Poor communication, Poorly trained associates.

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warranty is for replacement, not for money back.

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