My headlight went out last night. I went to the store because I didn't want to risk getting a ticket for a burned out headlight.
They charge me $99 for an HID headlight. Ridiculously expensive as it is seeing how I can buy bigger lightbulbs for my house for no more than $10. The box was already opened and the sales associate taped it shut. I took apart my front bumper for over 4 hours trying to get my bulb out so I gave up.
I put the bulb I thought I was going to use back in the box. The next day after I get off work, I drive to another store location, and I forgot the box at home, so I buy another one at the store thinking I can return the one at home. The associate at this location helps me put it in my car, then turns out the light still doesn't work, so he uninstalls, puts the old bulb in, then refunds me for the light I just bought. He told me I probably have a worn transformer or fuse so I have to go to a dealership which is going to rape me in charges.
I go to the dealership, then I get home and go back to the advance store which I bought the original lightbulb from. I had my receipt, the credit card I purchased it on. The *** tells me he can't return it because it's opened. WHAT THE HECK?
I ask where his store manager is. He says he is the manager for the night, and I can speak to his store manager tomorrow. You definitely bet I will be. This is *** ridiculous.
I've worked at walmart, gap, and an open box being returned WITH THE RECEIPT was never an issue. And I read the receipt as soon as I got home, and there was NOTHING mentioned about the return policy.
This is *** I'm so sick of being ripped off by a bunch of minimum wage crooks just because I'm a female. Over it.
Monetary Loss: $99.