Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Billing and info on sales reciept

Advance Auto Parts - Billing and info on sales reciept
Advance Auto Parts - Billing and info on sales reciept
Furious ,i got home after standing while one of your representives looked for an ignition relay for a 97 es300 lexus ,which seemed like she went out of her way not to fnd one i needed ,then proceeds to tell me one i have in my hand is wrong i just took it off the lexus...
View full review
ID
#4147131 Review #4147131 is a subjective opinion of poster.
Location
Mount Pleasant, Tennessee
Pros
  • Location
Cons
  • Employees with little experience
  • Service
Preferred solution
Apology

Very disappointed

I recently called you store located in Riverside ca on Magnolia Ave and spoke with the manager about a part i needed. He told me he had it and actually put his hands on it, so he said before i drive out there being it's a 35 min drive. Needless to say there was no part and the manager had left for the evening ,so i had to deal with the gentleman at the counter who was very unpleasant to deal with. Thank you for a big waste of my time

User's recommendation: Good luck.

View full review
ID
#4152871 Review #4152871 is a subjective opinion of poster.
Location
Bakersfield, California
Preferred solution
Train your employees better The store address i submitted isn't the store in question. No address was found in the directory. 10861 Magnolia Ave Riverside Ca. Is the store in question.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad customer service

I was in your store yesterday got a battery paid $250 and took it home and I didnt have the right tools to install it went back to the store because I saw a sign that says you install for free the guy in the store just came in from Installing someone elses battery so I...
View full review
1 comment
#2277359

Stop throwing the term discrimination around. Look up the definition.

ID
#4146449 Review #4146449 is a subjective opinion of poster.
Location
Camden, New Jersey

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint and FEEDBACK