filters
state:
Show
city:
Show
product:
Show
ordered a part for holley carb. they called me next day & said part was un available. told me to come in store for a refund. went in talked to jeramy at the counter. all i wanted was my $12.43. he asked me for my phone number which they already had. they called me....
Read more
Anonymous
user69696

Lets get this straight, they called you and asked for info to cancel the order when it was unavailable, so you take offense to that. I guess they should of waited till you cam...

Anonymous
Fred

I don't see a problem here, except for you. Its for your security so follow the rules. Or as you said go elsewhere.

1.0
#1259076
Reply to reviews
I will never shop at another advanced auto again,your store in ludington michigan gives me the wrong parts all the time,thank god for media ,i will be posting negitive comments everywhere,you lost a very loyal costemer,i bought a pair of brake calibers from your store...
Read more
Anonymous
Anonymous

Your spelling is rust too.

2.0
#1258190
Reply to reviews
Advance Auto Parts - Lazy, no care in the world
3rd time coming in to this store, employees on there phone or sitting down , talking among each other. I have to see who will help me ... When i pay with debit card and return items not needed, i ask for cash back and alway get an opposite answer then what the return...
Read more
Anonymous
Anonymous

They may offer cash back for debit card if they have enough in the cash register, otherwise its debit. Why are you asking for cash back if you paid for debit otherwise. Why no...

2.8
#1258105
Reply to reviews
A transaction was made using my credit card, which my bank was able to tell me that the transaction was made through phone, as the number had been entered in and that the card was not swiped. I contacted the location to obtain information of the transaction, and the...
Read more
Anonymous
Anonymous

So, how did someone get your credit card number. Somebody has it and I don't think its the stores fault.

#1257892
Reply to reviews
I needed a replacement mirror for my son Toyota Prius. I stopped in at Advance Auto Parts they told me that they did not have it in stock but they could order it for me. The price was $13.99, my total was $23 . When I asked what happened to the 1399 I was quoted they...
Read more
#1252636
Reply to reviews
The last seven times in a row was overcharged sometimes double the price on the Shelf had to argue with cashier to go look at the price on the Shelf I was correct every time was told they were going to check all the barcodes in the store every time last time what...
Read more
Anonymous
Anonymous

7 times?????

3.2
Creedmoor, North Carolina
#1252152
Reply to reviews
Show

Advance Auto Parts - Customer complaint

I passed your store every evening on Southland Drive here in Lexington Kentucky not one night has your store open sign been on I will figure this would help with your business if anyone is interested
3.3
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1252079
Reply to reviews
i dont recommend this store to anybody. sagging pants and profanity from the employees....no respect for customers whe theyre satnding waiting to be approached by employees wiyh a serious attitude
Read more
Anonymous
Anonymous

Most autoparts employees are behind the counter unless they are stocking shelves. Why must they aproach you, you go to the counter and approach them and if they have sagging p...

1.2
#1251767
Reply to reviews
Zombies r faster then advanced workers
Read more
Anonymous
andrew

yep part of the new generation work force are you trying to catch up to them yell an mebe they will slow down and even stop for u to talk to for thm to show u somthin puter se...

1.0
#1247324
Reply to reviews

Contact Advance Auto Parts

Mailing Address:
Advance Auto Parts, Inc.
Store Support Center 5008 Airport Road
Roanoke, Virginia 24012
United States
Phone:
(877) 238-2623
More
Mui mal servicio la tienda de aldin mail en houston tengan cudado te asen cambiar al tenadores i las baterias salen malas yeve ml bataria tres veses y desian que mi carro era el del problema y el mager cris trata a uno con mucha prepotencia no me quiso ni prestar una...
Read more
1.0
#1247304
Reply to reviews