Filter by rating
filters
State:
Show
City:
Show
Product:
Show
Resolved Most Helpful
1.0
Details
Advance Auto Parts - I was sold batteries over 2 years old
Advance Auto Parts - I was sold batteries over 2 years old
Advance Auto Parts - I was sold batteries over 2 years old
Advance Auto Parts - I was sold batteries over 2 years old
Advance Auto Parts - I was sold batteries over 2 years old
Advance Auto Parts - I was sold batteries over 2 years old
Advance Auto Parts - I was sold batteries over 2 years old
Advance Auto Parts - I was sold batteries over 2 years old
Advance Auto Parts - I was sold batteries over 2 years old
Advance Auto Parts - I was sold batteries over 2 years old

Update by user Jul 07, 2017

A VP of the company called and I have received a FULL REFUND :) Will never do business there again. Please check your battery dates. Thanks to Pissed Consumers.

Original review posted by user Jul 05, 2017

To Whom It May Concern, My name is Eric and I have a serious complaint about the service that I received at...
View full review
6 comments
ButteryFinch776
#1744642

Lol Johnson Controls makes literally most of the batteries you buy bro. Go to Costco, Oreillys, Autozone you’ll run into this. No reason to be pissy not everyone’s out to get you

View more comments
Review
#1070071 Review #1070071 is a subjective opinion of poster.
Product
Gs8 Car Battery
Reason of review
Not as described/ advertised
Loss
$577
Preferred solution
Full refund
Best regards Earlier this year, I took my 2006 Toyota Tundra Truck to repair a noise in the rear shocks. The staff on store #5274 checked the vehicle and recommended that in addition to repairing the problem with the rear train, we should also work with the brake...
View full review
Review
#1706729 Review #1706729 is a subjective opinion of poster.
Cons
  • Bad c
  • Bad customer service
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Deliver product or service ordered
Tags
  • Bad Customer Service
I bought a waterpump from carquest.Advance honered my waranty because i had receipt.Here is the the story in the past two years ive replaced the same waterpump 3 times.My last visit was on 11/4/2019.My truck broke down on my way to work.So i found the closest Advance...
View full review
Review
#1705362 Review #1705362 is a subjective opinion of poster.
Service
Advance Auto Parts Manager

Advance Auto Parts in Boynton Beach-Delray Beach, Florida - Customer service issue

1.0
Details
I bought this battery a week ago and not even a week later it’s not working. My car isn’t starting and when I try to go and exchange it or return it they giving me issue, saying that there’s nothing that they can do about it even if I have a receipt they just threw a fake customer service number that didn’t work at me and didn’t try to even help me. They could care less about their customers. Worst customer service I have ever experienced in my life I will never purchase from them ever again. Don’t buy from Advanced auto parts, go to your dealer! Store # 08851 3003 s Federal Hwy Delray Beach, Florida 33483 is the worst and the store manager named Ian was of no help he knows nothing about customer service. He needs to be let go!
View full review
Review
#1705250 Review #1705250 is a subjective opinion of poster.
Product
Advance Auto Parts Car Battery Warranty
Cons
  • Quality of part
Reason of review
Poor customer service
Loss
$151
Preferred solution
Full refund
Tags
  • advanced auto customer service

Advance Auto Parts in Glasgow, Kentucky - Better costumer service

No help 4 workers One on the phone and nobody would help us
View full review
Review
#1704615 Review #1704615 is a subjective opinion of poster.
Reason of review
Poor customer service

Advance Auto Parts - Charged card but no confirmation email.

Charged card but gave me no confirmation email.
View full review
Review
#1704227 Review #1704227 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$30
Preferred solution
Deliver product or service ordered

Advance Auto Parts in Washington, Indiana - I don't think so..

2.8
Details
I brought a car battery off line went to pick it up at the store and waited two hours for the installation, come to find out that they couldn't install it. Then I took the core back from the exchange they could not find the transaction, and was told to come back tomorrow. I am a old black man disabled veteran suffering from dementia. I felt unwelcome and very angry they used to treat the customer better than that if my memory correct.
View full review
Review
#1704147 Review #1704147 is a subjective opinion of poster.
Service
Advance Auto Parts Car Part Installation
Pros
  • Good location reasonable prices
Cons
  • Id was denied the return of my battery
Reason of review
Return, Exchange or Cancellation Policy
Loss
$23
Preferred solution
Let the company propose a solution
Monday afternoon I took my elderly neighbors battery to charge for an hour came back for it and it didn’t charge properly the young man I spoke with asked me to leave it 24 hour charge so I did I was giving a red ticket Came back for the battery Today Tuesday around 10...
View full review
Review
#1700281 Review #1700281 is a subjective opinion of poster.
Cons
  • Id was denied the return of my battery
Reason of review
Walk in store to charge a battery and it wasn’t returned to me
Preferred solution
I’d left a battery I want a battery

Advance Auto Parts - Paycheck

1.0
Details
My paycheck has not came yet I’m really getting pissed about this crap
View full review
Review
#1693384 Review #1693384 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$716

Advance Auto Parts in Germantown, Maryland - Horrible customer service.

1.0
Details
I ordered battery online picked it up, I took old 1 with to save time and a return trip. The guy told me that the system would not process the refund yet too soon. He said at closing he would process the core return so I would get refund of $22 back. Never happened contacted customer service all i was offered was 25% off next purchase. Never again!
View full review
Review
#1692430 Review #1692430 is a subjective opinion of poster.
Service
Advance Auto Parts Customer Care

Contact Advance Auto Parts Customer Service

Mailing Address:
Advance Auto Parts, Inc.
Store Support Center Store Support Center, 2635 E. Millbrook Road
Raleigh, North Carolina 27604
United States
Phone:
(877) 238-2623
All Advance Auto Parts Contacts

Advance Auto Parts Products and Services Reviews

Compare Advance Auto Parts to

AutoZone
AutoZone
873 reviews
2.2
Compare

Advance Auto Parts in Tampa, Florida - Sorry guys

4.6
Details
I have had no bad experiences with Advanced auto . Sorry guys .
View full review
Review
#1692420 Review #1692420 is a subjective opinion of poster.
Reason of review
Fair pricing