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1-walked in to find wet and dirty floors. 2-salt was so thick in track of the sliding door any employee couldnt help not knowing someone entered the store. 3-no greeting or acknowledgement of any kind. 4-there were several employees in the back aisles and one employee...
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Anonymous
You are kidding me

I know what you mean I would be upset to walk into an autoparts store after a rain-snow to find dirty floors and salt. Hope they put out the red carpet for you at the other pl...

#1455423
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I have a complaint on your manager in the Linden NJ Store , On St George Ave. The Manager at the store ( male) is very disrespectful when talking to a woman, and I am not the only woman he has spoken with, that he does not acknowledge the conversation. He disregards...
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#1455247
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Advance Auto Parts in Hardy, Virginia - Not good

Had new wiper blades put on two weeks ago this is the first it has rained going down the road drivers side wiper come loose called were got its raining told could not bring bronco to them right now be sunday he said cant do anything have bring car there i cant today cause is raining be sunday and he just hung up on me will never shop here again did get lots parts but no more
2.2
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Hardy, Virginia
#1452291
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Advance Auto Parts - Store manager

The store manager on Northshore Drive, store 6591, threatened me and was very rude, followed me outside to my car still arguing and threatening me continuously. I am considering filing a law suit against him and advance, he needs to be fired.
I didn't like
  • Staff was a joke felt like i was bothering them
#1451966
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Advance Auto Parts - Bad premium parts

Worst parts ever bought ! Premium parts don’t last a year before going bad ! Rotors for Chevrolet car ! 20 years give them bissness and will never buy again !
#1450945
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Advance Auto Parts - Bad premium parts

I bought brake rotors for my car and got the suppose of premium ones ! Paid extra money for them and advanced auto will not honor ! I have receipts of this and will contact attorney General ! These are supposed to be life time warranty ones , and have receipts! Whent bad after the ne year !
#1450939
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Advance Auto Parts in Pembroke, North Carolina - Commercial sales

The commercial sales are great however the drivers who deliver parts one in particular I think her name is Trisha store is 8067 in pembroke NC is always driving in the company cars talking and texting on her phone especially at stop lights holding up cars behind her oblivious to her surroundings it’s not only dangerous but against the law
3.5
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Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Ease of Use
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
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Value for money
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Pembroke, North Carolina
#1446438
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Advance Auto Parts - Account hacked

I never did this transaction. Someone hacked my acct,
#1446203
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Advance auto parts lost my battery I drop my battery I have to be charged and advance auto parts fail to call me to pick it up because they were closing their store before hurricane Michael. I asked the manager to replace my battery and they gave me a battery that does...
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Anonymous
Jackson

Hey ....head.I’ve been going back & Fourth with different managers trying to resolve the issue since hurricane Michael it just took three months for them to resolve it so eat ...

Anonymous
Anonymous

Hurricane Michael was in October of 2018 and this is January of 2019 and they lost your battery. Who knows what happened between then and now and as for calling I can't answer...

#1445573
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Contact Advance Auto Parts

Mailing Address:
Advance Auto Parts, Inc.
Store Support Center 5008 Airport Road
Roanoke, Virginia 24012
United States
Phone:
(877) 238-2623
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Advance Auto Parts - No response

Advance auto parts lost my battery for my car and I just need a new battery that fits my car that’s all my phone number is 850-851-3648 thank you
#1445569
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