Resolved Advance Auto Parts Reviews
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Update by user Sep 23
regional manager contacted me made everything perfect in minutes which is great and fair and i wanted to remove this but it seems it can not be removed.....once posted.. makes no sense
Original review posted by user Sep 17bought a new item... left shop...item did not match my car... returned to...
- Close by
- No returns
Update by user Jul 29
Talk with corporate office and Allen Park location honored the warranty.
Update by user Jul 28
There ads are misleading, they say a limited lifetime warranty what is a limited lifetime warranty either it's a warranty for life or just a however long warranty not a limited lifetime warranty...
- There were no pros
- Manager was not helpful
Update by user Nov 13, 2018
Went to store next day and another advance employee help me to solve my problem.
Original review posted by user Nov 10, 2018Store location: Advance Auto Parts Store 6560 3330 SOUTH COBB DRIVE SMYRNA, GA 30080 Manager name: Charlotte Employee name: i dont know Time: 8:00pm Order # 97271226 placed on November 10,...
Update by user Aug 31, 2018
District Manager reached out to me today, confirmed they had a customer service issue at that store and replaced Manager and store associate effective Tuesday Sept 4. Apologized profusely, said if I need anything to get back in touch with him.
Original review posted by user Aug 31, 2018Aug 27 at 9:42 PM My name...
- Store associate was slanderous and disrespectful towards me
Update by user Mar 25, 2018
I contacted customer support and explained the issue. After hearing the situation they honored the warranty and issued a check for what I was owed. Customer support was very helpful so I will upgrade my star rating, however I do not plan to return that store.
Original review posted by user Feb 23, 2018My Gold...
- Poorly trained associates
Update by user Jul 07, 2017
A VP of the company called and I have received a FULL REFUND :) Will never do business there again. Please check your battery dates. Thanks to Pissed Consumers.
Original review posted by user Jul 05, 2017To Whom It May Concern, My name is Eric and I have a serious complaint about the service that I received at...
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